Nightclub Manager Fulltime Varied Shifts

FUNCTION:  

The primary responsibility of the Nuggets Nightlife Manager is to oversee the nightclub and club’s daily operation. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

RESPONSIBILITIES:

1. Monitor service levels on the floor and adjust staffing levels as needed.
2. Maintain a visible presence on the club floor to ensure guest satisfaction.
3. Complete paperwork, daily reports, cost analysis, monthly Profit & Loss statements and all other necessary financial analysis for the nightclub. 
4. Ensure daily operational tasks are performed and completed to standards.
5. Ensure equipment is in proper working order.
6. Manage and lead team members including hiring, scheduling, employee counseling and commendations 
7. Train all team members on steps of service, sequence of service and hold them accountable to the standards.
8. Order products and supplies for the Club as needed.
9. Leverage insights from social media, digital and print marketing to create targeted campaigns that align with the nightclub’s goals.  
10. Collaborate with casino marketing teams to ensure that promotions and event are well-coordinated and aligned with overall business strategies.
11. Work closely with the internal marketing team to ensure all promotional materials, events and social media campaigns reflect the nightclub’s brand identity and meet established brand standards. 
12. Manage relationships with outside vendors and sponsorships.  Review contracts and agreements to ensure terms are favorable and align business goals while mitigating risk.
13. Manage entertainment scheduling and bookings with approval of GM or AGM.
14. Manage agreements/contracts with review and approval by in-house legal counsel and GM or AGM.
15. Ensure all areas of the nightclub are constantly maintained for cleanliness.
16. Practice all necessary sanitation methods to ensure food safety standards are followed. 
17. Communicate via e-mail in a professional manner and follow computer use guidelines.
18. Ensure necessary tools are provided to staff as needed. 
19. Control and provide for budgeted labor costs.
20. Ensure all departmental & company policies are followed.
21. Achieve service, financial, and human resource goals set forth by company executives.
22. Perform other duties as assigned.
23. Performs all responsibilities in compliance with current federal and state/provincial regulations, the regulations, and departmental policies and procedures.
24. Address guest concerns and or complaints in a timely and professional manner. 
25. Using the Nugget’s system of recognition, recognize team members who are going “above and beyond” as appropriate.
26. Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
27. Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike. 
28. Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager. 
29. Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
30. Regular predictable attendance is required.
31. Other duties and responsibilities as assigned.

REPORTING RELATIONSHIPS: 

Reports directly to the VP of Food and Beverage and then to the General Manager.

MINIMUM REQUIREMENTS:

Must have excellent communication skills, be polite and present a professional appearance at all times.

Minimum of 21 years of age.

Available to work varied shifts, days of the week and Holidays.

EDUCATION LEVEL:

High school diploma or equivalent is required. Bachelors’ degree is preferred. 

LANGUAGE:

Effectively communicate with others both verbally and in written form using the English language. 

EXPERIENCE:

Minimum 5 years’ experience managing a high-volume food/beverage outlet. 

Previous experience managing a nightclub is required.

SPECIAL SKILLS: 

Intermediate skills in Microsoft Office Suite including Word, Excel, Outlook and Power Point. 

LICENSE/CERTIFICATION:

Alcohol Awareness Training Certification is required. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of the job, must be able to maintain physical stamina and proper mental attitude while working under pressure in a fast-paced environment. 

Effectively and positively deal with management, vendors, guests, and team members. 

Ability to move throughout all areas of the property

Ability to walk, stand, or sit for extended periods of time.

Ability to lift, and move product up to 50 lbs. may be required depending on the position. 

Fine finger manipulation. 

Work environment may include smoke and variable temperature, lighting, and noise levels.

Work may be performed indoors and outdoors during special events.