What are the responsibilities and job description for the Program Manager position at CENTURY FIRE PROTECTION LLC?
Job Details
Program Manager
Div.32 Duluth, GA
Summary
Responsible for building and maintaining relationships with customers, managing gross profit percentage, and creating and updating service work orders to be dispatched.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Developing a relationship with customers and partners to serve as main point of contact.
- Review and approve invoices.
- Reviews services and manage Gross Profit Percentage
- Review and submit proposals for correct Gross Profit Percentage and makes changes as necessary.
- Updates system with notes, customer approvals and dispatch work orders and complete follow up phone calls on completed services.
- Review weekly operations and open work order reports
- Manages Customer email box
Education and/or Experience
Bachelors Degree and 2-3 years related experience and/or training; or equivalent combination of education and experience.
Computer Skills
Microsoft Office, Word and Excel.
What's In It For You ?
Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!
We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
Benefits
We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Voluntary Life Insurance
- Short-term & Long-term Disability
- Paid Time Off
- Paid Holidays
- 401(K) with Company Match
- Employee Assistance Program
- Employee Relief Fund
- Supplemental Insurance including Critical Illness, Hospitalization & Accident
Century Fire Protection is a GREAT place to work! Come and GROW WITH US!