What are the responsibilities and job description for the Technical Sales Representative position at Cerillo?
About Cerillo and the Role
Cerillo is a cellular analytics solutions company headquartered in Charlottesville, VA with a global customer base and rapidly expanding line of products. As we expand our team, we are looking for growth-minded teammates who are focused on making an impact, both professionally and in the world at large.
In the role of Technical Sales Representative, Cerillo’s newest team member will be responsible for the management of a direct sales pipeline. This individual with also be responsible for building relationships with individuals and companies in target markets in order to sell the company’s products and services and reach internal sales goals.
Why Join?
- Ability to make a measurable professional and personal impact every day
- Global customer base
- Competitive compensation package including salary, performance-based bonus, and potential equity
- Flexible PTO and corporate holiday schedules
- Great benefits, including Medical/Dental/Vision Insurance, Paid Parental Leave, Disability Insurance, 401(k)
- Regular collaboration with Cerillo executive team
- Awesome team energy
- Strong alignment to Cerillo’s mission and core values
Essential Duties and Responsibilities
- Creating awareness and demand for the company products and services
- Maintaining and growing profitable sales in territory
- Responding to customer/distributor partner inquiries promptly. Managing all deals and communication in Cerillo’s CRM accurately and with a sense of urgency
- Continually optimizing sales processes
- Identifying prospective customers, following leads from existing customers, participating in organizations and clubs, and attending trade shows and conferences
- Providing technical support / training on current and new products to customers and distributor partners
- Traveling domestically and globally to maintain face-to-face relationships with prospects and partners
- Attending and serving as Cerillo brand representative at industry trade shows and events.
- Submitting call and expense reports in a timely fashion
- Consulting with clients after sales to resolve problems and to provide ongoing support.
- Supporting sales forecasting and reporting activities
- Providing installation on certain products and demonstrate usage
- Maintaining company property
- Assisting other departments within organization to prepare or distribute manuals, product brochures, and technical information
- Assisting in new product research, customer requirements, and market trends.
- Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor’s Degree (or higher) in biological sciences
- Experience in selling and/or providing customer support for laboratory tools. Hands-on laboratory experience with a microbiology focus preferred.
- Experience working within CRM databases to organize customer information, track progress towards goals and develop reports
- Demonstrated ability to build and maintain relationships
- Willingness to travel, including internationally, up to 75% of time
- Flexible, creative, and able to work in a non-structured developing work environment.
- Demonstrated capacity to think “outside the box”, communicate and motivate customers on the company’s products and services
- Proficient in Microsoft Office, specifically Excel, Word and PowerPoint
- Excellent oral/written communication skills, including well-developed presentation skills