What are the responsibilities and job description for the Operations Associate - Painting Project Manager position at CertaPro Painters of North Orlando?
CertaPro Painters is a leader in the residential and commercial painting industry. We are a professional painting contractor specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers - certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.
Overview
Provide an exceptional experience for CertaPro Painters' customers to dramatically differentiate ourselves from our competition by delivering exceptional painting experiences to our customers.
Fulfill the obligations of the essential functions; Production, Quality Assurance, Administration, and Marketing.
Responsibilities
Work closely with Sales Associates to understand all aspects of jobs
Handle all aspects of painting projects after the point of sale
Managing the production schedule and assign painters to projects
Managing customer communication after the sale
Ensuring non-sales related aspects of projects are complete and ready for production, including assisting customers with color selection, HOA approvals, and other potential projects delays
Determine quantity and order paint for projects
Determine labor and material budgets
Hand off jobs to painters when Sales Associates are not available
Ensure painters provide daily updates on current painting project
Track paint, materials, equipment, painter hours and purchases. Cost jobs and bill customers
Perform quality assurance site visits. Ensure job sites are clean and painters are properly branded
Create Superfans and generate referrals
Handle customer call backs and complaints
Schedule and assign warranties
Assist with recruiting painters, carpenters, stucco masons and other relevant trades
General office duties
Qualifications and Skills
Current driver's license and reliable transportation and valid insurance. Position will travel to and from job sites and as needed.
Exceptional communication skills with a friendly, positive demeanor
High attention to detail and a strong work ethic
Accountable, professional, self starting and resilient
Keep a pulse on the job market with advanced job matching technology.
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