Scheduling Coordinator

Job Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will play a crucial role in managing appointment schedules for our appliance repair technicians, ensuring that customers receive timely and efficient service. This position requires excellent communication skills, attention to detail, in a fast paced, friendly and casual environment.

Duties

• Coordinate and manage customer appointments for appliance repair services.
• Utilize warranty and data base information management systems to maintain accurate customer records.
• Verify information and handle customer payments as necessary.
• Provide exceptional customer service at the front desk, addressing customer inquiries and concerns.
• Ensure effective phone etiquette while scheduling appointments and communicating with customers. Capable of fluently handling multiple phone lines.
• Collaborate with warranty providers to optimize scheduling efficiency.
• Perform clerical duties such as filing, data entry, and maintaining organized records.

Experience

• Previous experience in a service office setting is preferred.
• Familiarity with customer scheduling processes management systems is highly desirable.
• Experience as a receptionist or in a similar role is advantageous.
• Strong organizational skills and the ability to multitask effectively in a busy environment.
• Proficient in phone etiquette and customer service practices.

Join our dedicated team as a Scheduling Coordinator, where your organizational skills will contribute to providing excellent care. We look forward to welcoming you!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Life insurance
• On-the-job training
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• North Augusta, SC 29841 (Required)

Work Location: In person

Salary : $14 - $16