What are the responsibilities and job description for the Appointment Scheduler position at Certified Contractor Leads Inc?
Overview
We are seeking a dedicated and organized Appointment Coordinator to join our team. In this role, you will be responsible for managing Customer appointments, ensuring a seamless scheduling process, and providing exceptional Customer service. The ideal candidate will possess strong communication skills and have experience in a Professional office setting.
Responsibilities
- Schedule and confirm Customer appointments efficiently while managing the calendar for multiple representatives.
- Provide exceptional customer service by addressing customer inquiries and resolving scheduling conflicts.
- Collaborate with representatives to optimize appointment availability and Customer flow.
Requirements
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Exceptional communication skills, both verbal and written, with a focus on Customer service.
- Ability to work collaboratively within a team while also being self-motivated to complete tasks independently.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Scheduling: 2 years (Preferred)
Ability to Commute:
- Byron Center, MI 49315 (Required)
Work Location: In person
Salary : $20
