What are the responsibilities and job description for the Part Time Office Assistant position at Certified Restoration Inc?
Water Damage Restoration - Office Assistant
Compensation: $17-$20
Employment type: part-time (20 hours per week, in person)
Job overview:
We are seeking a highly organized and professional Receptionist/Office Assistant to join our team. As one of the first points of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth daily operations. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
Responsibilities:
- Answer incoming calls, direct calls to the appropriate personnel or take accurate messages and relay them accordingly.
- Fill out call sheets to get all the necessary information from incoming job leads.
- Enter and maintain contacts and leads into the CRM system (Hubspot).
- Create new job folders and enter the information into the Job database (Encircle).
- Monitor the main email address: service@certifiedrestorationinc.com, address or forward emails to the appropriate personal.
- Collect incoming mail and distribute it to appropriate individuals.
- Assist with scheduling inspections, working directly with the Production Manager.
- Maintain office calendars and schedule appointments as needed.
- Assist with preparation of letters, emails, and phone calls when necessary.
- Assist with administrative duties such as data entry, copies, scans, and printing.
- Maintain a filing system for completed jobs.
- Manage the inventory of office supplies and uphold office cleanliness.
- Work closely and assist other management staff and departments with administrative support.
- Monitor and respond to customer reviews.
- Assist with assigned marketing duties.
Skills:
- Prefer experience as a receptionist or administrative assistant
- Excellent phone etiquette and communication skills
- Strong organizational and support skills
- Proficient in Microsoft Office and Google platforms
- Willingness to learn new software (Encircle, Hubspot, etc.)
- Ability to work self-sufficiently and to prioritize tasks effectively
- Punctuality and reliability is a must
Salary : $17 - $20
