What are the responsibilities and job description for the IT Support Specialist position at CESNA GROUP INC?
Job Summary
The IT Support Specialist will be responsible for maintaining and troubleshooting the company's technical systems, ensuring the smooth functioning of all IT-related hardware, software, and network systems. This role is vital for supporting day-to-day operations, including ERP systems, Google Suite platforms, internal servers, and other company-critical technologies.
Job Description
- Oversee the maintenance and performance of the company's system, ensuring smooth operations for all departments.
- Manage and troubleshoot issues related to the Google ecosystem (Google Workspace, Google Sheets, Reports, etc.).
- Maintain and monitor internal servers and networking infrastructure, including backups and disaster recovery plans.
- Provide end-user support for hardware and software issues (laptops, desktops, printers, etc.).
- Assist employees with technical issues in a timely and professional manner, ensuring minimal disruption to workflows.
- Install, configure, and update software applications and hardware equipment.
- Monitor the inventory of IT equipment, managing upgrades and replacements as needed.
- Collaborate with the IT project manager to streamline and optimize system workflows.
- Research and recommend new technologies to improve the company's IT systems and operations.
Qualifications
What's On Offer
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
