What are the responsibilities and job description for the Sr Applications Analyst position at Cessna Aircraft Company?
Job Description - Sr Applications Analyst (329588)
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Sr Applications Analyst ( Job Number : 329588)
Who We Are
Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.
This role is in Textron System’s Information Technology business area. Visit TextronSystems.com & Lycoming.com to read more about who we are and the products we make!
About This Role
We are seeking a dedicated and detail-oriented Engineering Applications Analyst to join our team. The successful candidate will be responsible for managing access and accounts for various engineering applications, troubleshooting installation and license issues, and interfacing with vendors to resolve problems. Additionally, this role involves managing a helpdesk using Jira, triaging tickets, communicating with users to define their issues, and prioritizing tasks effectively.
Key Responsibilities :
- Manage access and accounts for engineering applications.
- Troubleshoot installation issues and provide solutions.
- Address and resolve license-related issues.
- Interface with vendors to solve complex problems and ensure smooth operation of engineering applications.
- Utilize Jira to manage helpdesk tasks and workflows.
- Triage incoming tickets into appropriate categories and communicate tasking with co-workers.
- Communicate with users to fully understand and define their issues.
- Prioritize tasks based on urgency and impact.
- Manage time effectively to ensure timely resolution of issues.
Qualifications
Preferred Experience
How We Care
At Textron Systems, our talented people make us successful. We promote an inclusive environment where we value individuality, differences, and unique perspectives.
Our Company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples :
Are you a Military Veteran?
Textron's products and services are trusted every day by those who protect our country. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.
Textron’s compensation package includes competitive base pay and provides eligible employees with benefit programs. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work. The pay range should be used as a general guide only. Compensation is based upon candidate experience and qualifications, as well as market and business considerations. In compliance with the local pay transparency law, the pay range for this position is 104700 - 159200 per year.
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
Primary Location : US-Maryland-Hunt Valley
Job Field : Information Technology
Schedule : Full-time
Shift : First Shift
Job Posting : 12 / 31 / 2024, 5 : 47 : 54 PM
Textron Systems values diversity to enhance our businesses.
J-18808-Ljbffr
