What are the responsibilities and job description for the Momentum Subject Matter Expert position at CGI Technologies and Solutions, Inc.?
Do you have a proven interest in information technology and a passion for learning? Are you a go-to problem solver that is motivated to make an impact by crafting business efficiencies for clients? If so, joining CGI as a Momentum ERP Senior Business Analyst could be the ideal opportunity for you. Candidate will join a dynamic team supporting client operations including Tier 3 production support, executing software releases through soliciting business requirements and system testing, leading tasks to upgrade clients version of Momentum, and implementation of required federal initiatives. Specific functions will include, but are not limited to supporting delivery operations and system upgrades, managing client relationship, and working with team members with a diverse set of experience levels and skillsets. This is a great opportunity to expand your skillset in areas such as project management, client management, and business analysis. Potential multiple growth paths including senior subject matter expert and future team lead / project management opportunities
This position is located in our Washington, DC office; however, a hybrid working model is acceptable.
- Your future duties and responsibilities :
- Support End-Users : Provide quality client support by answering questions, identifying possible solutions to issues, documenting resolutions, and communicating guidance to end users.
- Perform In-Depth Analysis : Develop your knowledge of our clients industry, organization, and business objectives. Understanding the business needs of our client, troubleshoot challenging solutions that include software issues, data issues, maintenance, and system configuration
- Gather requirements (business, functional and technical) using collaborative, face-to-face workshops with the customers, stakeholders and the development team
- Perform business process reviews by reviewing current to-be processes and mapping them to future state (to be) processes
- Participate in client stakeholder meetings
- Follow established Change Request / SDLC processes to implement new functionality or issue resolutions.
- Develop and update system designs and training documentation
- Support testing activities including developing test cases and executing testing
- Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them.
- Ensure the end to end solution is proven to deliver the required business results. Drive adoption of the designed processes and solution use with stakeholders.
- Required qualifications to be successful in this role :
- 5 years of relevant Momentum experience (e.g., business analysis, software support, client / customer support)
- Affinity for mentorship of junior members of the team to coach, peer review and assist with learning business processes
- Experience and comfort facilitating meetings, training sessions, and group presentations
- String analytical problem-solving skills
- Critical / Analytical Thinking
- Communication (Oral / Written)
- Functional / Data Analysis
- Teamwork Experience
- Understanding of basic financial and accounting principles.
- Client Management
- Project Management
- Knowledge of SQL
- Momentum upgrade experience
- Momentum Annual Close and 1099 experience
- Skills :
- System Testing
- Systems Analysis
- Business Process Consulting
- Financial Analysis
- What you can expect from us :
- Together, as owners, lets turn meaningful insights into action.
- Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
Desired qualifications / non-essential skills required :
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $67,800.00 - $165,200.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include :
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Due to the nature of this government contract, US Citizenship is required.
CGIFederalJob
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.
We make it easy to translate military experience and skills! Clickhere (https : / / cgi-veterans.jobs / ) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and / or level of US government security clearance held. Dependent upon role and / or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.
