Product Manager / Technical Business Analyst (Full time Hybrid- Orange Co, CA)

CGS Business Solutions is committed to helping you, as an esteemed Technical Professional, find the next right step in your career. We match professionals like you to rewarding consulting or full-time opportunities in your area of expertise. We are currently seeking Technical Professionals who are searching for challenging and rewarding roles for the following opportunity:

Job Description

Our National Asset Management Financial Services Investment client is seeking a dynamic self-motivated (full time/ hybrid) Product Manager/ Technical BSA to assist in the integration of a third-party SaaS tool after a recent acquisition. The Product Manager plays a pivotal role in driving the development and enhancement of the disposition management system. You will take ownership of key initiatives, leading the charge on the goal of optimizing system functionality, and driving user adoption. This role offers the opportunity to lead critical integration feature enhancements, optimize business processes, and impact asset management operations. You will work in a collaborative environment that values innovation, efficiency, continuous improvement, teamwork, collaboration and communication. The successful candidate will be self-motivated, goals-driven with an innovative mindset. You will thrive in a dynamic fast-paced environment. Passionate about delivering streamlined solutions, you will help to enhance the lives and work experience of the business users and their clients.

Where you are located: Within commutable distance to Irvine/ Hybrid in office 3 days a week T/ W/Th

Qualifications:

• 3-6 years in Product Management or as a Technical Business Analyst role preferably with SDLC and new development Sprint experience. Experience with SaaS integrations and working with offshore development teams is highly desirable.
• Technical Proficiencies: Strong understanding of software development life cycle (SDLC) and agile methodologies. Exposure to custom systems and experience with JIRA for managing tasks and sprints. Intermediate experience writing and reading SQL database queries, with a solid understanding of relational database design and navigation.
• Strong analytical and problem-solving abilities with the capacity to think logically and strategically. Ability to identify business inefficiencies, develop solutions, and implement improvements effectively.
• Highly organized with excellent attention to detail and the ability to manage multiple priorities simultaneously. Proven ability to set realistic timelines and ensure on-time delivery.
• Excellent collaboration and communication skills. Ability to translate complex technical specifications into clear business requirements. Skilled at working with cross-functional teams, including offshore developers, and effectively liaising with business partners and vendors.
• Experienced in gathering requirements, documenting accurate information, and creating detailed workflow diagrams. Passionate about documentation and business process automation.
• Self-starter with a strong work ethic and the ability to work independently and within a team environment. Proactive in setting up meetings, gathering information, and driving projects forward.
• Strong technical knowledge and understanding of how software products function. Passionate about technology and creating business efficiencies through streamlined processes and automation.
• Bachelor's degree and related job experience and professional product management training classes or certifications a plus

Duties and Responsibilities:

• Act as the primary liaison between business partner stakeholders and 3^rd party vendors to enhance collaboration on the closing system's functionality and increase user adoption. Facilitate cross-functional communication between business partners, developers (onshore and offshore), designers, QA, and scrum teams to ensure consistent delivery quality.
• Perform requirements gathering and documentation. Elicit and document detailed business and technical requirements using JIRA. Create process flowcharts, user stories, and acceptance criteria. Translate these requirements into actionable tasks for cross-functional teams.
• Assess current processes, identify gaps and opportunities for improvement, and implement business process automation. Streamline workflows and manage small feature enhancements alongside business-as-usual (BAU) activities.
• Lead the prioritization, estimation, and implementation of user stories. Manage vendor sprint cycles to ensure timely delivery, quality control, and accurate functionality.
• Oversee the efforts of the vendor's sprint cycles, ensuring timely delivery, quality control, efficient bug resolution, and accurate functionality. Manage timelines to ensure they are realistic and met consistently.
• Ensure smooth deployment of features and enhancements by coordinating with development teams
  Write SQL queries for data validation, troubleshooting, and testing purposes. Understand data structures and APIs to participate in technical discussions and guide decisions on system integrations.
• Assist in user acceptance testing (UAT), troubleshoot system issues, and provide resolutions.
• Help develop and maintain product documentation, including user guides, FAQs, and workflow diagrams. Deliver training sessions to internal and external users to drive adoption and optimize usage.
• Conduct user research and interviews to gather insights and refine product requirements. Communicate the impact of design decisions on business outcomes and user experience.

About CGS Business Solutions:
CGS specializes in IT business solutions, staffing and consulting services. With a strong focus in Applications, Network and Cloud Infrastructure, Information Security, and Engineering. CGS is an INC 5000 company, voted one of the Best Places to Work and honored to be selected as one of the Best IT Recruitment Firms in California. After eight consecutive Fastest Growing Company titles, CGS continues to break into new markets across the USA. Companies are counting on CGS to attract and help retain these resource pools in order to gain a competitive advantage the rapidly changing business environments.