What are the responsibilities and job description for the Repair Technician position at CGV Wealth Enterprises LLC?
Summary
The repair technician is responsible for providing service and customer support.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for troubleshooting and repairing mechanical and electrical/electronic equipment.
Advises customer on operation procedures and requirement of systems.
Communicates effectively over the phone to assist customers.
Tests and verifies the functionality of the equipment sent in for repair.
Diagnoses errors or technical problems and determines proper solutions.
Document processes and complete required documentation.
Collaborate with technical team to resolve technical issues.
Complete pre-sale upgrades and conversions as needed to meet customer orders.
Evaluate, refurbish systems returned from demonstrations and rental activities.
Understand technical problems effectively through proper analysis, evaluation and diagnoses.
Responsible for setting up basic network connections
Must troubleshoot basic network connections
Define IP address by assigning subnet and IP address.
Required Qualifications
2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field.
Minimum 3 to 5 years of professional experience in electrical/electronic and mechanical fields or related professional position.
Proficient computer skills and Microsoft Office knowledge.
Experience speaking with clients assisting them over the phone by troubleshooting equipment.
Thorough knowledge of electrical/electronic and equipment, including the use of special instruments for diagnostic purposes.
MUST HAVE
2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field.
3-5 years of professional experience in electrical/electronic and mechanical fields or related professional position.
Proficient computer skills and Microsoft Office knowledge.
Experience speaking with clients assisting them over the phone by troubleshooting equipment.
Working knowledge of electrical/electronic and equipment, including the use of special instruments for diagnostic purposes.
Must have experience in troubleshooting basic network connections
Skills: troubleshooting,ms office,equipments,electronics,mechanical repair,electrical repair,customer service,mechanical,diagnostic instruments,network connections,technical communication,microsoft office,electrical code
The repair technician is responsible for providing service and customer support.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for troubleshooting and repairing mechanical and electrical/electronic equipment.
Advises customer on operation procedures and requirement of systems.
Communicates effectively over the phone to assist customers.
Tests and verifies the functionality of the equipment sent in for repair.
Diagnoses errors or technical problems and determines proper solutions.
Document processes and complete required documentation.
Collaborate with technical team to resolve technical issues.
Complete pre-sale upgrades and conversions as needed to meet customer orders.
Evaluate, refurbish systems returned from demonstrations and rental activities.
Understand technical problems effectively through proper analysis, evaluation and diagnoses.
Responsible for setting up basic network connections
Must troubleshoot basic network connections
Define IP address by assigning subnet and IP address.
Required Qualifications
2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field.
Minimum 3 to 5 years of professional experience in electrical/electronic and mechanical fields or related professional position.
Proficient computer skills and Microsoft Office knowledge.
Experience speaking with clients assisting them over the phone by troubleshooting equipment.
Thorough knowledge of electrical/electronic and equipment, including the use of special instruments for diagnostic purposes.
MUST HAVE
2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field.
3-5 years of professional experience in electrical/electronic and mechanical fields or related professional position.
Proficient computer skills and Microsoft Office knowledge.
Experience speaking with clients assisting them over the phone by troubleshooting equipment.
Working knowledge of electrical/electronic and equipment, including the use of special instruments for diagnostic purposes.
Must have experience in troubleshooting basic network connections
Skills: troubleshooting,ms office,equipments,electronics,mechanical repair,electrical repair,customer service,mechanical,diagnostic instruments,network connections,technical communication,microsoft office,electrical code
Salary : $41,000 - $60,000
