What are the responsibilities and job description for the Field Service Technician - CNC Grinding Machines position at CGV Wealth Enterprises?
Job Description
Job Description
Description
We are seeking a highly motivated and skilled Field Service Technician to join our dynamic team. In this role, you will be responsible for providing exceptional on-site service and support to our valued customers across the USA, Canada, and Mexico.
Job Duties
- Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool cutter grinding machines, specifically focusing on& Strausak machines& with an understanding of& Numroto software.
- Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively.
- Troubleshoot and repair& mechanical ,& electrical ,& hydraulic , and pneumatic components of CNC grinding machines.
- Perform machine installations at customer sites.
- Provide technical guidance and training to customers on machine operation, maintenance, and troubleshooting.
- Maintain accurate service records and documentation.
- Travel extensively within the USA, Canada, and Mexico (up to 50% travel) to support customer needs.
Ideal Candidates