What are the responsibilities and job description for the Dealer Relationship Manager - Internal position at Challenge Financial Services?
Challenge Financial is a family-owned auto lender, founded in 1994, serving markets throughout the West. Guided by our core values, we look to establish enduring relationships with our customers, dealers, and employees to build a better financial future for all.
Challenge has been in business for 30 years, offering independent and franchise dealerships near-prime and subprime financing for their consumers. Our approach is to establish long-term relationships with our dealers by providing superior customer service.
Job Summary:
The Inside Sales Representative is responsible for prospecting, qualifying, and signing auto dealerships offering a variety of finance options. You build and grow relationships by providing superior customer service. You effectively manage your dealer base to produce profitable, quality portfolios and are responsible for addressing and resolving dealer issues in a professional manner.
To be successful in this position, a person should have solid communications skills in both English and Spanish. You do not need previous auto finance experience, but some phone and customer service experience, along with time management skills, and the ability to be flexible and adaptable will be critical for achieving success in this position.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Clear, concise, and professional communication skills.
- Detail-oriented organization skills.
- Effective time management skills and ability to prioritize and multi-task to complete daily tasks while handling both incoming and outgoing calls.
- Ability to meet goals and deadlines in a fast paced, performance driven environment.
- Self-motivated and dependable.
- Bilingual – English/Spanish preferred but not mandatory
Benefits:
· 401(k) Medical, Dental, Vision Benefits
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: On the road
