What are the responsibilities and job description for the HR People Operations Specialist position at Chamberlain Advisors?
Job Title: HR People Operations Specialist
Location: Chicago, IL (Hybrid, 4 Days in-office)
Duration & Type: 6-Month Contract
Compensation: Competitive W2 Hourly Rate ($27 - $30), Access to Healthcare and Dental Insurance Plan of Choice. (Benefit Plans can be requested at the time of submission to the client)
Chamberlain Advisors is seeking a People Operations Specialist for a contract opportunity within the retail healthcare. In this role, you will be responsible for processing and supporting data transactions within the Workday HRIS system, ensuring that all activities align with business needs and service delivery standards. The role involves managing case reviews related to the contingent worker process, providing timely case resolutions, and handling escalations. You will coordinate HR activities such as employment and compensation administration while addressing team member inquiries within defined Service Level Agreement (SLA) windows. A key responsibility includes leading new hire processes, ensuring seamless integration within HRIS systems. Success in this role requires collaborative engagement with cross-functional teams to resolve issues and implement process improvements. This process-driven position offers a unique balance of structured responsibilities and the autonomy to propose creative solutions to operational challenges. If you are a detail-oriented professional who thrives in a dynamic environment, we invite you to click apply now and join the Chamberlain experience.
What You Will Be Accountable For
Our client is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 17,000 healthcare professionals and team members at more than 1,100 health and wellness offices across 46 states. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. Our client provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale
Why Work with Chamberlain?
Chamberlain Advisors is a veteran-owned business that provides human capital solutions across a wide range of industries and engagement types. Chamberlain candidates benefit from our unique hiring and interviewing process which has been designed to increase the likelihood that they will be successful in their job searches. This is achieved through our 5-step recruitment process, ensuring a top-of-the-line candidate experience. Find out what makes us different; apply to Chamberlain today.
Equal Employment Opportunity
Chamberlain Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Chamberlain Advisors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Chamberlain Advisors expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Chamberlain Advisors' employees to perform their job duties may result in discipline up to and including discharge.
Location: Chicago, IL (Hybrid, 4 Days in-office)
Duration & Type: 6-Month Contract
Compensation: Competitive W2 Hourly Rate ($27 - $30), Access to Healthcare and Dental Insurance Plan of Choice. (Benefit Plans can be requested at the time of submission to the client)
Chamberlain Advisors is seeking a People Operations Specialist for a contract opportunity within the retail healthcare. In this role, you will be responsible for processing and supporting data transactions within the Workday HRIS system, ensuring that all activities align with business needs and service delivery standards. The role involves managing case reviews related to the contingent worker process, providing timely case resolutions, and handling escalations. You will coordinate HR activities such as employment and compensation administration while addressing team member inquiries within defined Service Level Agreement (SLA) windows. A key responsibility includes leading new hire processes, ensuring seamless integration within HRIS systems. Success in this role requires collaborative engagement with cross-functional teams to resolve issues and implement process improvements. This process-driven position offers a unique balance of structured responsibilities and the autonomy to propose creative solutions to operational challenges. If you are a detail-oriented professional who thrives in a dynamic environment, we invite you to click apply now and join the Chamberlain experience.
What You Will Be Accountable For
- Process and support data transactions within the Workday HRIS system to support business needs.
- Successfully achieve high service delivery standards by responding to queries and completing all transactional work within the predetermined Service Level Agreement (SLA) windows.
- Perform daily case management reviews ensuring timely completion for all cases and escalations
- Responsible for coordinating human resources activities to include employment, compensation administration and dealing with day-to-day team member issues
- Leading our new hire and onboarding processes for employees to ensure new team members can successfully and seamlessly complete their activities in HRIS systems
- Work closely with cross functional teams to ensure successful resolution of issues and concerns surfaced.
- Develop and recommend operational and procedural improvements.
- Perform specific research/investigation into operational issues.
- Create and run reports within Workday as needed to support the day-to-day operations of business.
- Participate in additional duties and or project work as required to support HR Operations and overall business needs.
- Bachelor's Degree in HR or Business related field or Associates degree and work experience equivalent
- 1-2 years of Workday HR transactional experience with a high level of detail and accuracy
- 2 years of experience in HR environment
- Experience in a customer service environment
- Strong analytical skills with proven history of problem solving and performing root cause analysis
- Use of Service Now or similar ticketing tool is helpful
- Strong organizational, task prioritization, and time management skills
- Highly self-motivated with a positive attitude and flexible approach
- Professional manner with excellent interpersonal skills, including oral and written communication
- Demonstrated ability to work well within a team and independently
- Ability to work with highly sensitive and confidential information
Our client is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 17,000 healthcare professionals and team members at more than 1,100 health and wellness offices across 46 states. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. Our client provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale
Why Work with Chamberlain?
Chamberlain Advisors is a veteran-owned business that provides human capital solutions across a wide range of industries and engagement types. Chamberlain candidates benefit from our unique hiring and interviewing process which has been designed to increase the likelihood that they will be successful in their job searches. This is achieved through our 5-step recruitment process, ensuring a top-of-the-line candidate experience. Find out what makes us different; apply to Chamberlain today.
Equal Employment Opportunity
Chamberlain Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Chamberlain Advisors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Chamberlain Advisors expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Chamberlain Advisors' employees to perform their job duties may result in discipline up to and including discharge.
Salary : $27 - $30
