Demo

Process Improvement Engineer II

Chamberlain Advisors
Chicago, IL Contractor
POSTED ON 2/9/2025
AVAILABLE BEFORE 3/9/2025
Title: Process Improvement Engineer II

Location: Chicago, IL (Hybrid, In-offce 3x per week)

Duration & Type: Initial 6-Month Contract with likely extensions

Compensation: Competitive W2 Hourly Rate ($32.50 - $33.00), 401k, Access to Healthcare and Dental Insurance Plan of Choice. (Benefit Plans can be requested at time of submission to client)

Chamberlain Advisors is seeking a Process Improvement Engineer II with expertise in Lean Six Sigma and Industrial Engineering for our direct client in the airline and travel industry. This role will be responsible for analyzing critical business functions, documenting processes, and developing user task guides to support Business Continuity Planning (BCP) in the event of a technology disruption. The 6-month project will focus on one business group at a time, ensuring that tested and agreed-upon user guides are developed for each group before progressing to the next. The ideal candidate will have experience conducting process observations, creating process maps, and utilizing data analytics to drive operational improvements. This position requires strong analytical skills, process improvement expertise, and the ability to collaborate cross-functionally. Click Apply Now to join the Chamberlain experience.

What You Will Be Accountable For

  • Perform process observations and data analysis to document workflows and identify opportunities for improvement.
  • Create process maps and visual “how-to” guides to assist business groups in managing operations during technology disruptions.
  • Utilize Lean Six Sigma techniques to streamline business processes and enhance efficiency.
  • Collaborate with cross-functional teams to gather insights, validate processes, and ensure alignment on Business Continuity Planning (BCP) user guides.
  • Develop and test detailed user task guides for each business group before progressing to the next phase.
  • Ensure accuracy, clarity, and usability of all created documentation.
  • Present findings and recommendations to stakeholders to drive business readiness and operational improvements.

What Qualifications You Need

  • Bachelor’s degree in Industrial Engineering, Business Process Management, Operations Management, or a related field.
  • 3-5 years of experience in process improvement, industrial engineering, or business process analysis.
  • Lean Six Sigma certification (Green Belt or higher preferred).
  • Experience with business continuity planning (BCP) and process documentation.
  • Strong analytical and problem-solving skills with proficiency in data analytics and process mapping tools (e.g., Visio, Minitab, Power BI, Excel).
  • Experience in conducting process observations and working with cross-functional teams.
  • Ability to communicate findings clearly and develop comprehensive user guides and process documentation.
  • Experience working in a fast-paced, large-scale operational environment (e.g., aviation, logistics, or transportation preferred).

About The Client

With over 90,000 employees across the world, our client is always looking for talented, driven, and passionate individuals to join their team. Devoted to delivering profitability and sustainable long-term value for their customers, communities, shareholders, and co-workers around the world, our client is one of the best in the industry. This organization is dedicated to empowering employees to be innovative and continuously encouraging employees to develop their skills and interests to advance their professional careers.

Why Work with Chamberlain?

Chamberlain Advisors is a veteran-owned business that provides human capital solutions across a wide range of industries and engagement types. Chamberlain candidates benefit from our unique hiring and interviewing process which has been designed to increase the likelihood that they will be successful in their job searches. This is achieved through our 5-step recruitment process, ensuring a top-of-the-line candidate experience. Find out what makes us different; apply to Chamberlain today.

Equal Employment Opportunity

Chamberlain Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Chamberlain Advisors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Chamberlain Advisors expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Chamberlain Advisors' employees to perform their job duties may result in discipline up to and including discharge.

Salary : $33 - $33

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