What are the responsibilities and job description for the Front Office Receptionist / Office Assistant position at Champion Home Builders?
Job Description
Job Title: Receptionist
FLSA Status: Non-Exempt
Summary Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, back up to the shipping coordinator as well as additional clerical duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Monitors visitor access and issues passes when required.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Assist Human Resources with filing and other office duties.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
Qualifications
- Exceptional customer service skills and professional phone manner
- Must have strong attention to detail
- Must have a great work ethic
- Must have working knowledge of Microsoft Office Products
- Experience with standard office equipment Must live the Champion Operating Principles
Education and/or Experience
High school diploma or general education degree (GED); six months to 1-year related experience and/or training; or equivalent combination of education and experience is required.
Champion Home Builders is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.
