Receptionist (Flowood, MS)

Good Life Begins with a Good Company.

Champion / Regional Homes wants YOU! We are seeking to hire a Receptionist to join our team.

What Do We Offer?

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical, Dental, Vision, & Life Insurance
• Rx Program

We are looking for a highly organized and detail-oriented Receptionist to serve as the first point of contact for visitors and callers while also providing administrative and logistical support to the office. This role requires a proactive individual who can efficiently manage phone systems, mail distribution, shipping coordination, office supplies, and various administrative tasks in a fast-paced and evolving work environment.

The ideal candidate will be comfortable working in a less structured setting as the company transitions toward more streamlined systems and processes.

Key Responsibilities:

Front Desk & Customer Service:

• Greet and assist visitors, vendors, and delivery personnel at the front entrance.
• Answer and direct incoming calls to the appropriate store or department.
• Handle customer complaints, document issues, and forward them to the appropriate Regional Vice President (RVP) and General Manager (GM).

Mail & Shipping Coordination:

• Collect and distribute incoming mail from the office mailbox and post office.
• Schedule UPS and FedEx pickups and generate shipping labels as needed.
• Order and maintain UPS shipping supplies to ensure document and package shipments run smoothly.
• Assist office staff with shipping requests as needed.

Phone System Management:

• Access and update the main phone database for employee setup and troubleshooting.
• Clear voicemail messages for the insurance department upon request.
• Set up new phones for employees and address phone-related technical issues.

Office Equipment & Supply Management:

• Monitor and maintain the network printer, ensuring ink, waste cartridges, and paper are stocked.
• Order replacement ink and waste cartridges through vendor when needed.
• Contact technical support for printer issues when required.

Administrative & Accounting Support:

• Distribute ANET receipts to stores, General Managers (GMs), and Office Managers.
• Complete lender applications and return them to requesting stores.
• Assist in processing Certificate of Insurance requests for stores and lenders.
• Support the titling department as needed.
• Scan and mail Manufactured Statements of Origin (MSO) for document processing.

Qualifications & Skills:

• High school diploma or equivalent required (associate degree preferred).
• Valid driver's license required.
• Must be eligible to obtain a Notary Public License for the State of Mississippi.
• Minimum of two years of office experience, preferably in a fast-paced administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Ability to multi-task and prioritize responsibilities while maintaining attention to detail.
• Strong communication and customer service skills.
• Ability to work independently and adapt to an evolving work structure.
• Experience with phone system management (FUSE or similar) is a plus.

Work Environment:

• This position operates in a professional office setting with frequent use of standard office equipment, including computers, phones, printers, and filing cabinets.
• The role may involve occasional interactions with visitors, vendors, and delivery personnel at the front desk.
• The noise level in the work environment is typically moderate.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift and carry office supplies, packages, or equipment (typically up to 25 pounds).
• Occasional standing, walking, bending, and reaching to complete tasks.
• Ability to travel locally (e.g., post office, office supply store) as needed.
• Visual and auditory ability to operate office equipment and communicate effectively in person and via phone.

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.