Manager, Catering & Event Sales

As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else.

About the Role

As part of our rapid growth, we’re looking for a Catering and & Event Sales Manager at our Champions location in Houston who’ll be responsible for orchestrating exceptional events, securing both new and repeat bookings, and optimizing revenue opportunities. You’ll develop and execute strategic sales initiatives, manage event coordination from inception to completion, and oversee inquiries and contract negotiations.

We’re also looking for someone to lead the banquet team, ensuring seamless service, while fostering and nurturing strong relationships with clients and vendors alike to uphold the highest standards of hospitality. You’ll be a Champions advocate in the community, researching and understanding member and community history and previous experiences to create more personalized customer experiences in order to maintain and expand our reputation in the area.

Responsibilities

• Engage in the local community as it benefits the venue via approved memberships in organizations, charitable activities, and business community events
• Hire and develop current and future team members
• Drive sales by prospecting and securing new business, as well as nurturing relationships with repeat clients. Maximize revenue opportunities through upselling and cross-selling event services and offerings
• Build and maintain strong relationships with trusted vendors (florists, entertainment, linen, decorators, etc.) to ensure timely and successful event execution while maintaining high-quality standards
• Provide exceptional customer service by being the main point of contact for clients throughout the planning process and ensuring all their event needs and expectations are met
• Draft and negotiate contracts, ensuring clarity on event details, pricing, and expectations
• Strategize with Managing Director to track and analyze sales progress and business trends monthly to determine the most effective tactics
• Conduct semi-annual competitive assessment of banquet menu price positioning within market and adjust accordingly

Experience & Skills

• 3 years of proven experience in catering, event management, and sales, preferably within a restaurant or event space setting
• Fluent in Vietnamese and/or Mandarin
• Must be 21 years or older
• Proficient in Microsoft Office Suite and event management software

Qualities & Preferences

• Strong leadership skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills with a customer-centric approach
• Strong vendor negotiation and relationship-building abilities
• Knowledge of catering and event industry trends
• Experience and/or love of the casino gaming industry

Benefits

• Free medical benefits, with options for upgraded coverage
• Dental and vision coverage
• Flexible paid time off
• Commuter benefits
• 401(k) retirement plan
• Perks program with discounts on local gyms, restaurants, concerts, and more.

$55,000 - $65,000 / year plus a quarterly bonus of up to 3% of sales

Champions Club provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Champions Club complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Champions Club expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Champions Club’s employees to perform their job duties may result in discipline up to and including discharge.