What are the responsibilities and job description for the Parts Counter Person position at Champlain Valley Equipment?
Are you mechanically inclined, have an agricultural background, or have experience working at a dealership or in a parts department? If so, you might be a great fit for our open Parts Counter Person position!
We are a busy agricultural, recreational and light construction equipment dealership seeking a reliable and highly motivated parts counter person for our Derby, Vermont store.
Duties include, but not limited to:
- customer parts sales in person and over the phone
- parts order processing
- in-store merchandising
- cycle counting
Must haves include:
- ability to think independently
- good communication skills
- excellent customer service skills
- proficiency with computers
Experience in parts is preferred. This position is full time, with some Saturdays required. Health insurance, 401k, performance-based bonuses, clothing allowance, and other benefits provided. Pay commensurate with experience.
Please send resume.
Job tasks that can be expected as a parts counter person:
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Demonstrate equipment to customers and explain functioning of equipment.
- Place new merchandise on display.
- Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
