What are the responsibilities and job description for the Automotive Parts Counter Person position at Gillee's Auto Truck & Marine?
The primary function of this position is to provide prompt and courteous service to all NAPA customers over the telephone, in the store, or in the dealer’s shop. This person must be able to look up the parts application in the NAPA parts catalogs or in TAMS (Store POP system). The parts professional must process orders for customers with a high degree of accuracy, efficiency, and courtesy. He/she will be required to assist and advise customers in determining how to best meet their needs, often dealing with questions and problems of a highly technical nature. Therefore, it is essential that the parts professional have good business judgment, a thorough understanding of automotive systems, and excellent selling skills. The parts professional must also exhibit a thorough knowledge of auto parts, products, performance standards, warranties, sales programs, and operating policies. This person will have direct contact with customers and, therefore, neatness in personal appearance and the ability to establish and maintain good customer relations in a professional manner is a must. The parts professional also serves as a resource for advice to other store personnel.
Job Type: Full-time
Pay: $15.50 - $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Automotive Parts Sales Occupations: 1 year (Required)
License/Certification:
- ASE Certification (Preferred)
- NYS Driver's License (Required)
Work Location: In person
Salary : $16 - $17