What are the responsibilities and job description for the Sales and Customer Service Specialist position at Chance Materials?
Overview
We are seeking a motivated and dynamic Sales Representative to join our team. The ideal candidate will possess a strong passion for customer service and sales, with the ability to engage customers effectively. As a Sales Representative, you will be responsible for promoting our products, assisting customers in making informed purchasing decisions, and ensuring an exceptional shopping experience.
Responsibilities
- Engage with customers to understand their needs and provide tailored product recommendations.
- Demonstrate product features and benefits through engaging product demos.
- Utilize upselling techniques to enhance customer purchases and maximize sales opportunities.
- Process transactions accurately using cash registers, ensuring proper cash handling procedures are followed.
- Maintain a thorough understanding of retail math to assist customers with pricing inquiries and discounts.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Exhibit professional phone etiquette when communicating with customers over the phone.
- Collaborate with team members to achieve sales targets and enhance overall store performance.
Experience
- Previous experience in a retail or sales environment is preferred but not required.
- Bilingual candidates are highly encouraged to apply, as this skill can enhance customer interactions.
- Familiarity with cash register operations and cash handling is a plus.
- Strong communication skills with an emphasis on customer service excellence.
- Ability to learn quickly about products and services offered by the company.
Join our team as a Sales Representative where your skills in upselling, customer service, and product knowledge will contribute to our success while providing you with valuable experience in the retail industry!
Job Type: Full-time
Pay: $55,768.00 - $73,490.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $55,768 - $73,490