East Coast Impact Program Manager

We Are Change Please 

Change Please is an award-winning social enterprise on a mission to end homelessness through coffee. 

We Help Change Lives 

By equipping individuals with in-demand skills, competitive wages, stable housing, and wrap-around support, Change Please empowers people to achieve independence, self-sufficiency, and pride. Our proven workforce development model transforms lives and communities, one cup of coffee at a time. 

If you’re passionate about challenging stereotypes, breaking down barriers, and creating opportunities for marginalized communities, join us in making a tangible difference. 

Role Objective 

We’re seeking an East Coast Impact Program Manager to lead the expansion of our workforce development model in Charlotte and New York City. You will oversee impact operations in both cities, ensuring that individuals experiencing homelessness or barriers to work can transition into stable employment and independence. 

This role offers a unique opportunity to build relationships, support trainee journeys, and drive meaningful change on a regional scale. 

Responsibilities 

Partnership Development 

• Build and maintain relationships with referral partners, including charities and local government agencies, to source trainees. 
• Advocate for the Change Please mission and cultivate a network of employers committed to hiring program graduates. 

Trainee Recruitment and Support 

• Evaluate and recruit suitable trainees through collaboration with referral partners. 
• Coordinate and deliver essential workshops, such as job readiness, barista training, and professional communication skills. 
• Provide individualized support to trainees facing challenges, leveraging external resources as needed. 

Program Delivery 

• Lead the onboarding and training journey for trainees, from intensive 2–4 week sessions to a 6-month program timeline. 
• Collaborate with trainers, volunteers, and team members to ensure the successful delivery of program components. 
• Monitor trainee progress and troubleshoot barriers to success. 

Employment and Retention 

• Identify and secure job placements, internships, or paid work experiences for program graduates. 
• Partner with employers to support trainee retention through education and resources. 

Key Skills and Attributes 

• Mission-Driven: Passionate about working with marginalized populations and driving social change. 
• Relationship Builder: Proven ability to develop partnerships with referral organizations, community groups, and employers. 
• Organized and Adaptable: Thrives in a fast-paced, dynamic environment with strong project management skills. 
• Empathetic and Resourceful: Experience providing tailored support to individuals with complex needs. 
• Training Expertise: Knowledge of job skills training and placement for nontraditional populations is highly valued. 
• Team Player: Collaborative mindset and positive attitude when engaging with internal and external stakeholders. 

Compensation and Benefits 

• Salary: $75,000-80,000 annually for full time role. 
• Benefits: Comprehensive medical, dental, and vision coverage for full-time employees. 
• Paid Time Off: Generous unlimited PTO policy. 
• Flexibility: Full-time or part-time options, depending on location and candidate fit. 

Location 

This role requires on-the-ground presence in both New York City and Charlotte. We are open to structuring this as either: 

• A full-time position with travel between the two cities. 
• Two part-time roles, one based in each city. 

How to Apply 

To apply, please send your resume and a cover letter to lina.j-c@changeplease.org . In your cover letter, share why you’re passionate about the Change Please mission and how your experience aligns with the role. 

Equal Opportunity Employer 

Change Please is committed to fostering a diverse and inclusive workplace. We encourage individuals from underrepresented communities or with lived experience to apply. Together, we can create meaningful opportunities for all.