What are the responsibilities and job description for the Client Experience Director position at Chapter Aesthetic Studio?
Chapter Aesthetic Studio is seeking a talented and ambitious individual to join our team as a Studio Manager. In this role, you will be responsible for driving the success of our studio by developing and implementing effective strategies to improve customer service and drive studio sales.
The ideal candidate will have a strong background in sales and leadership, with a proven track record of achieving revenue and profit targets. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with employees and clients.
Responsibilities include:
- Developing and implementing strategies to improve customer service and drive studio sales
- Leading a high-performing team to achieve business goals
- Managing the studio's financial health and activities
- Ensuring compliance with all Chapter policies and procedures
- Resolving client satisfaction issues and escalating to Operations Director as necessary
This is an exciting opportunity to join a fast-paced and innovative company that values its employees and strives to deliver exceptional customer experiences.
