What are the responsibilities and job description for the Automotive Service Shop Manager position at Charge-A-Car Llc.?
Overview
We are seeking an experienced and motivated Automotive Service Manager to lead our service department. The ideal candidate will possess strong leadership skills, a passion for automotive service, and the ability to manage a team effectively. This role is crucial in ensuring customer satisfaction, optimizing service operations, and driving the overall success of our automotive service center.
Responsibilities
- Oversee daily operations of the automotive service department, ensuring high-quality service delivery.
- Manage and mentor a team of technicians and service advisors, fostering a positive work environment.
- Implement effective interviewing techniques to hire skilled personnel for the service team.
- Monitor and manage payroll processes for the service department staff.
- Develop and maintain budgets to ensure financial efficiency within the department.
- Coordinate shift management to ensure adequate staffing during peak hours.
- Maintain inventory levels and order necessary parts in a timely manner.
- Ensure compliance with safety regulations and company policies.
- Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
- Analyze performance metrics to identify areas for improvement and implement necessary changes.
Experience
- Proven experience in automotive service management or a similar role within the retail or grocery store sectors is preferred.
- Strong time management skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Familiarity with retail sales principles and experience in retail management is a plus.
- Excellent interpersonal skills with a focus on building relationships with customers and employees alike.
- A background in budgeting and financial oversight within an automotive or retail context is highly desirable.
Join our team as an Automotive Service Manager where you can make a significant impact on our operations while contributing to an exceptional customer experience.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Aurora, MO 65605 (Required)
Work Location: In person
Salary : $70,000 - $90,000