Scrum Master

About the ChargeItSpot Team

Here at ChargeItSpot, we are mobile device experts. For over a decade, our intelligent
locker systems have been solving real-world problems around devices, whether that’s
securely charging consumer cell phones or seamlessly managing fleets of
enterprise-owned mobile devices at scale.

At ChargeItSpot, we surround ourselves with independent thinkers who are
detail-oriented, and customer obsessed. Our clients have routinely called us “the most
talented team they’ve ever worked with.” We value determination, resourcefulness,
imagination, and follow-through. We want people who are ready to get things done.

Our focus is fierce, but it’s not all hard work. We take time to get to know each other
through a daily game of Jeopardy, meals together, and nights out for karaoke. We
operate a hybrid work model, with most team members working in the office a couple of
days a week, and the rest remotely.

Want to know more about our company? Check out our core values!

About ARC®
ChargeItSpot’s flagship product, ARC, is an intelligent device management system
designed to secure, track, and charge company-owned handheld devices that
employees use to do their jobs (e.g. package scan, inventory check, mPOS, etc.). ARC
exists to reduce the number of missing devices, recover lost productivity, and eliminate
wasted payroll consumed by managers and associates.

About the Role
Are you passionate about guiding teams through agile transformations? Do you excel at
fostering a collaborative environment where team members thrive and focus on
delivering high-quality products? We’re looking for a skilled Scrum Master to support
our ChargeItSpot software engineering teams, helping to drive the development of
innovative solutions in quality engineering, full-stack development, and infrastructure
automation. In this role, you’ll collaborate closely with Product Owners, QA,
development, Data, and DevOps teams, facilitating agile practices and ensuring that
the team works effectively towards sprint goals and project milestones.

ChargeItSpot

Responsibilities
Agile Leadership: Guide the development teams in applying Scrum principles

and Agile best practices, ensuring clear understanding and effective
collaboration across cross functional teams.

• Sprint Planning & Execution: Facilitate sprint planning, daily stand-ups, and

retrospectives, keeping the team focused on deliverables and removing
obstacles as needed.

• Stakeholder Communication: Act as a liaison between stakeholders, Product

Owners, and the team, ensuring alignment on priorities, backlog grooming, and
timely delivery of requirements.

• Continuous Improvement: Encourage a culture of continuous improvement by

guiding the team through retrospectives, identifying action items, and
implementing agile improvements to optimize team performance.

• Team Empowerment: Foster a safe, collaborative environment where team

members are encouraged to contribute ideas, solve problems, and take
ownership of their work.

• Help Facilitate quarterly goal planning using recommended frameworks like

OKRs or other frameworks.

Skills & Qualifications
5 years of experience as a Scrum Master, Agile Project Manager, or Agile

Coach, with a proven track record of successfully guiding teams in an agile
environment.

• Proven experience working in agile environments within a product-based or

SaaS company, with a strong understanding of product lifecycle management
and iterative delivery of customer-focused solutions.

• Strong understanding of agile frameworks, particularly Scrum, and experience

with scaling agile practices.

• Experience working closely with QA, DevOps, and software engineering teams,

especially in modern technology stacks.

• Knowledge of tools like Jira, Confluence, and other supporting tools.
• Exceptional communication, facilitation, and conflict resolution skills.
• Ability to build strong relationships with cross-functional teams and lead by

ChargeItSpot

Location
We are headquartered in Philadelphia, PA, but have moved to an office-optional work
environment – so long as the successful candidate works on East Coast business
hours. Hybrid candidates preferred, remote candidates will be considered. You must be
authorized to work in the United States.

www.experiencearc.com

If you have the unique combination of skills and qualities we are looking for, please
submit your resume and a cover letter expressing your motivation to apply to this
position to careers@chargeitspot.com.

ChargeItSpot is an Equal Opportunity employer. Personnel are chosen on the basis of ability
without regard to race, color, religion, sex, national origin, disability, marital status or sexual
orientation, in accordance with federal and state law.