Sales Success Manager

As a Sales Success Manager at Chariot, your primary focus will be the success and growth of your team. You will play a pivotal role in empowering your team with the right training, skills, and opportunities to not only meet, but exceed their goals. By leading with purpose and setting a strong example, you’ll cultivate an atmosphere of continuous learning and development. Your impact will directly contribute to driving profitability, and strengthening Chariot’s client base, making you a key player in the company’s long-term success. If you're passionate about leadership and want to make a measurable difference, this is the role for you.

In the interview process, we will provide a detailed overview of the Sales Success Manager role, including job standards and an in-depth look at your weekly schedule.

Personality Requirements

• Warm & Approachable: Foster an inviting, approachable environment to build strong, lasting relationships.
  
  
• Energetic & Enthusiastic: Display a high level of energy and enthusiasm to motivate and inspire the team.
  
  
• Confident & Knowledgeable: Command respect through confidence and deep expertise in products and sales strategies.
  
  
• Problem-Solving: Approach challenges proactively and offer creative solutions.
  
  
• Encouraging & Supportive: Act as a cheerleader, consistently uplifting and motivating team members to achieve their best.
• Computer skills and process
  
  
• Engaging & Relational: Build meaningful connections with both customers and team members, creating an atmosphere of trust and collaboration.

Professional Skills

• Computer skills: Candidates should have advanced knowledge of Microsoft Excel (including formulas, pivot tables, and data analysis), experience with SAP for sales order processing and reporting, and expertise in the Google Suite (Docs, Sheets, Slides, Gmail) for collaboration and communication. Strong attention to detail, the ability to troubleshoot technical issues, and a continuous learning mindset to stay up-to-date with new tools are also essential for managing sales operations efficiently and driving team success.
  
  
• Individualized Coaching: Develop and nurture each sales representative's potential, providing personalized coaching and continuous challenges to drive performance.
  
  
• Customer-Centric: Fearlessly engage with customers and utilize a consultative approach to win them over and close deals effectively.
  
  
• Leadership Experience: A minimum of 3-4 years in sales management, demonstrating a proven track record of driving team success.
  
  
• Mentor & Motivator: Inspire and empower team members, acting as a “Hero Maker” by fostering an environment where individuals can grow and succeed.
  
  
• Customer Service Excellence: Exhibit exceptional customer service skills, ensuring a positive experience for every customer.
  
  
• Data-Driven Sales Leadership: Use metrics and performance data to guide decision-making, continuously refining the sales strategy to meet goals.
  
  
• Results-Oriented: Relentlessly pursue sales goals, with a hunger for closing deals and hitting targets.
  
  
• Highly Organized: Maintain exceptional organizational skills to manage multiple tasks, team dynamics, and priorities effectively.
  
  
• Exemplary Follow-Up: Demonstrate outstanding follow-up skills, ensuring no opportunity is missed and maintaining ongoing customer relationships.
  
  
• Inspiration & Motivation: Lead by example, inspiring the team to achieve beyond expectations.
  
  
• Proactive Engagement: Exhibit a 15/10 level of engagement, going above and beyond to motivate the team and foster high-performance.
  
  
• Team Awareness & Role Fulfillment: Keenly observe team dynamics, identifying strengths and areas for growth, while ensuring all roles are well-supported.
  
  
• Showroom Management: Assist in managing the showroom, ensuring a high standard of presentation and operational efficiency.
  
  
• Integrity & Trust: Build immediate trust with both customers and the team through honesty, transparency, and integrity.

Additional Responsibilities

• Policy Development: Create, review, and update sales policies to ensure consistency and compliance with company standards.
  
  
• Employee Handbook Updates: Regularly update the sales team handbook to reflect best practices, new policies, and evolving company goals.
  
  
• HBA Delegation & Review: Oversee the delegation of tasks and regularly review performance on key business activities (HBAs).
  
  
• Monthly Budget Review: Conduct a thorough review of sales budgets each month to ensure alignment with financial objectives.
  
  
• Merchandise & Swag Review: Assess the selection and quality of promotional items and swag, ensuring they align with brand messaging and team morale.
  
  
• Marketing Coordination: Collaborate with the marketing team to ensure alignment on promotional campaigns, events, and sales strategies.
  
  
• Outside Sales: Actively participate in field sales activities alongside the team, modeling best practices and engaging with clients in-person.

Salary, schedule, and Interview requirements

• Base Salary: $60,000 – $80,000 per year.
• Commission possible after a heavy 1 year learning curve.
  
• Competitive Salary and Benefits.
• Salary Commensurate with Experience.

Job Schedule

• Monday - Friday 7:30am -4:30 am.  (One day 8-5pm likely)

Our 4 stage interview process

1. Phone screening
2. 1st in-person interview
3. 2nd in-person panel interview
4. Working interview & potential job offer

Salary : $60,000 - $80,000