Front Office Coordinator

Job Title: Front Office Coordinator

Location: Charis Neurology, 775 Primera Blvd., Suite 1031, Lake Mary, FL 32746

Employment Type: Full-Time

Position Summary:
Charis Neurology is seeking a highly organized and personable Front Office Coordinator to serve as the first point of contact for our patients and visitors. This role is critical in ensuring an exceptional patient experience and smooth day-to-day operations of our neurology center. The successful candidate will handle a variety of administrative tasks, manage patient scheduling and registration, and provide general support to our clinical team in a fast-paced startup environment.

Please visit our website (www.charisneurology.com) to learn more.

Key Responsibilities:

• Front Desk Reception:
• Greet patients and visitors in a professional and friendly manner.
• Manage patient check-in/check-out procedures and maintain a welcoming waiting area.
• Answer incoming calls, respond to inquiries, and direct calls to appropriate staff.
• Patient Scheduling & Registration:
• Coordinate appointment scheduling for consultations, imaging, infusions, and other services.
• Ensure accurate entry and updating of patient information in our Electronic Medical Record (EMR) system.
• Administrative Support:
• Assist with front office tasks such as handling correspondence, filing, and data entry.
• Process insurance verifications and assist patients with registration forms.
• Provide support with billing inquiries and follow-up on patient accounts as needed.
• Operational Coordination:
• Work closely with clinical and management teams to maintain efficient office workflow.
• Assist in organizing and executing patient outreach and marketing initiatives.
• Support day-to-day office operations, including managing supplies and maintaining office equipment.
• Compliance & Confidentiality:
• Adhere to HIPAA and all other regulatory requirements in handling patient information.
• Maintain confidentiality and professionalism at all times.

Qualifications:

• High School Diploma or equivalent; additional coursework in office administration or a related field is a plus.
• Minimum of 1-2 years of experience in a front office or administrative role, preferably in a healthcare setting.
• Proficient computer skills, including familiarity with EMR systems and Microsoft Office Suite.
• Excellent communication skills (both verbal and written) and a strong customer service orientation.
• Ability to multitask, manage time effectively, and work independently in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Bilingual skills, especially in Spanish, are highly desirable to serve our diverse patient population.

Working Conditions:

• Standard office environment with regular business hours; occasional extended hours may be required to meet patient needs.
• Role may involve moderate sitting and walking; occasional lifting of light office supplies is required.

Compensation & Benefits:

• Competitive hourly wage, commensurate with experience.
• Benefits include a 401(k) retirement plan, employee-funded health, dental, and vision insurance options, and paid time off (PTO) and sick leave.
• Opportunities for bonus incentives and professional growth.

Application Process:
Interested candidates should submit their resume and cover letter detailing their relevant experience and why they would be a great fit for Charis Neurology. We look forward to welcoming a dedicated and enthusiastic Front Office Coordinator to our growing team.

Charis Neurology is committed to providing high-quality neurological care and fostering a supportive and collaborative work environment. If you have any questions regarding the position, please feel free to contact us at admin@charisneurology.com or (407) 603-1633.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Day shift

Work Location: In person

Salary : $19 - $22