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Automotive Service Writer/Advisor

Charles Capper Auto Center Inc
Marengo, IA Full Time
POSTED ON 2/21/2025 CLOSED ON 4/9/2025

What are the responsibilities and job description for the Automotive Service Writer/Advisor position at Charles Capper Auto Center Inc?

Charles Capper Auto Center, Inc. in Marengo has an immediate opening for a Service Writer/Advisor position

Duties Include:
- Interact with customers
- Listen to questions and concerns and provide timely responses
- Schedule appointments and monitor progress
- Keep customers informed on the status of their vehicle

Benefits:
- Paid vacation
- 401K with employer match
- Paid holidays
- Available health & dental plans
- Salary with bonus based on quality of performance

Contact Arec Heitman or John Capper to set up an interview appointment

319-642-5525

Qualifications
- Strong background in automotive diagnostics, mechanical knowledge, and vehicle maintenance
- Previous experience as a service technician with a focus on automotive repair and service writing
- Exceptional customer service skills and the ability to effectively communicate with clients
- Proficiency in auto estimating and sales techniques
- Dealership experience and knowledge of auto service management is a plus
- Ability to upsell services and products to customers
- Familiarity with transmissions, oil changes, auto body repair, air brake systems, alignments, suspensions, tire services, diesel engine repair, shocks & struts, and brake repair

Job Type: Full-time

Pay: $46,800.00 - $70,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift

Language:

  • English (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $46,800 - $70,000

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