What are the responsibilities and job description for the Public Safety Dispatcher I - Eligibility List position at Charles County Board of Education?
Salary : $52,142.03 - $84,470.10 Annually
Location : La Plata, MD
Job Type : Full-time
Job Number : 2025-00014
Department : ES COMMUNICATIONS FT
Opening Date : 02 / 24 / 2025
Closing Date : 3 / 10 / 2025 11 : 59 PM Eastern
Summary
This advertisement is to establish an Eligibility List from which future vacancies for Public Safety Dispatcher will be filled. Applicants must upload copies of their certifications to the application to be eligible to continue in the process.
Candidates who qualify will be sent a link, via email, to take an online computer-based skills exam before the job announcement expires.
The skills test is computer-based and includes a typing test. You may want to practice your typing skills now, as this is an integral portion of the test. Candidates who successfully complete the skills testing will sit for an interview.
Please make sure to provide an updated and active email address on your application, as emails will be sent throughout each step in the process)
To be considered for this position, applicants must note all qualifications, requirements, and certifications on the application, and MUST attach / upload copies of certifications.
Candidates will receive additional points for indicating certifications and thoroughly describing background and experience. To qualify for further consideration, applicants MUST specifically indicate on their application they possess the following :
To qualify for further consideration, applicants MUST specifically indicate on their application they possess the following :
- High school diploma or GED;
- Computer / pc proficiency;
- Typing proficiency - please indicate on your application how many words per minute you can type.
To receive additional points toward the candidate's score, he / she must attach :
When completing the application process, if the system does not allow you to upload more than one certification, please contact the Department of Emergency Services at (301) 609-3406, before submitting. Please do not write "See resume" or "See attached" on your application; your application will NOT be considered. You MUST include all information on the application itself.
Performs public safety / public service dispatching work for the Charles County Department of Emergency Services. Receives emergency 911 calls and dispatches Fire, Emergency Medical Service (EMS), Law Enforcement, Emergency Management and Homeland Security resources as appropriate; communicates with Fire / EMS resources by radio, receiving non-emergency calls for service and coordinates with the appropriate public safety / CCG department / division to facilitate a response; emergency / non-emergency calls for law enforcement service are received, processed, entered into CAD and relayed to the appropriate dispatchers.
Essential Job Functions
Qualifications, Knowledge, Skills, and Abilities
Education and Experience :
High school diploma or an acceptable equivalency diploma (GED). Minimum of two (2) years of dispatch experience working in a primary or secondary Public Safety Answering Point (PSAP) that both receives 9-1-1 calls and dispatches police, fire or EMS resources (fire and EMS is preferred).
Licenses or Certifications :
Must have a current National certification in any 9-1-1 call taking protocol system as an Emergency Medical Dispatcher, Emergency Fire Dispatcher, and Emergency Police Dispatcher; Incident Management Systems Incident Command System (ICS) 100, 200, 700, 800; CPR.
Must have and / or obtain during 1st year of employment; National and Maryland certification in the 9-1-1 calltaking protocol system used by Charles County as an Emergency Medical Dispatcher, Emergency Fire Dispatcher, and Emergency Police Dispatcher; National certification as an Emergency Telecommunicator; HAZMAT Awareness; Confined Space Awareness; Weapons of Mass Destruction Awareness; and CCG Defensive Driving Course.
Note : Some licenses and / or certifications require periodic renewal. The employee must maintain them throughout employment in this position. Must have and maintain a valid driver's license.
Special Requirements / Qualifications :
PLEASE NOTE : THIS IS A SAFETY SENSITIVE POSITION, AND EMPLOYEES IN THIS POSITION ARE SUBJECT TO RANDOM DRUG AND ALCOHOL SCREENING.
Must pass a job-related background examination, including a drug screening.
Assigned to work one 12-hour day or one 12-hour night shift in a 24-hour period.
Must be willing to work rotating shifts, including nights, holidays and weekends.
Must work on an on-call basis and irregular duty assignments.
Must wear a uniform and safety equipment, when needed.
Must attend educational sessions, as required.
Must be able to travel out of town for one day or more, when needed.
Must be able to type a minimum of 30 wpm.
Knowledge, Skills and Abilities :
Ability to carry out own daily assignments, follow through on matters, and use independent judgment and training to take appropriate actions to deal with standard recurring situations and extreme unpredictable circumstances
Additional Information
PHYSICAL DEMANDS
The work is sedentary with frequent periods of light physical activity. Typical positions require workers to sit or stand for long periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp and turn objects; use fingers to operate computer or typewriter keyboards, and requires the ability to speak normally and to use normal or aided vision and hearing. Incumbents must demonstrate a state of physical and mental health consistent with the ability to perform assigned duties.
WORK ENVIRONMENT
Ninety percent of duties are performed in the Public Safety Communications Center and Emergency Operations Center requiring sitting for long periods of time. May be required to respond to emergencies in the Mobile Command Post as part of an incident dispatch team or in a first responder role in support of an Emergency Services / Emergency Management mission / deployment. At times, may work outside in inclement weather and under undesirable and hazardous conditions. Works in conditions of varying noise levels and high activity.
Department / Division : Department of Emergency Services / Communications
Pay Grade : 110
FLSA Status : Non-Exempt
Telework Eligible : No
Reports To : Public Safety Communications Supervisor
Supervises : None
Charles County Government
BENEFITS SUMMARY
www . GovernmentJobs . com / Careers / CharlesCountyMD
Health Insurance
Charles County Government PAYS 70% of cost (sliding scale based on hours worked)
Retiree Health Insurance
Health Reimbursement Arrangement - New hires who elect health insurance coverage with Charles County Government will be enrolled in a Voluntary Employee Beneficiary Account ( VEBA).
Upon retirement or separation from employment, you will be able to use the funds in the VEBA account to pay for your health insurance premiums and other qualified medical expenses. You will contribute $31.75 per pay period (via payroll deduction). County Government will contribute $95.26 per pay period. The contribution may be adjusted each year based on the Consumer Price Index (CPI).
Pension Plan (Defined Benefit Retirement Plan)
Plan Eligibility : Must work minimum 37.5 hrs / week.
Non Public Safety, Mandatory Participation 4% employee contribution
Public Safety, Mandatory Participation 8% employee contribution
Communications, Mandatory Participation 7% employee contribution
Sworn, Mandatory Participation 8% employee contribution
Corrections, Mandatory Participation 7% employee contribution
Deferred Compensation Plan
457(b) Governmental Plan - available to all employees, regardless of hours worked. Plans include : Empower, MetLife, and Nationwide Retirement Solutions.
Employee Assistance Program
A voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees.
Transfer of Sick Leave
May receive credit for up to 400 hours of accrued, but unpaid, sick leave from previous employer when they begin employment.
Life Insurance
No charge to employee (valued at 1.5x the employee's annual salary, not to exceed $250,000). Supplemental insurance and dependent life insurance are available for an additional cost. Term and whole life policies are available.
Long Term Disability Insurance
No charge to employee. The benefit pays 60% of salary at date of disability up to $5,000 / month
Flexible Spending Account
Medical and dependent care options available
Supplemental Income Products
Accident Policy, Critical Illness Policy, Hospital Indemnity Policy
Legal Resources
A prepaid legal resource benefit
Employee Leave
1,950 hours per year = 30 annual PTO hours
2,080 hours per year = 36 annual PTO hours
2,184 hours per year = 36 annual PTO hours
An eligible employee who starts after the first pay period of the calendar year will receive a pro-rated number of hours based on their hire date.
Work Schedules
Tuition Reimbursement
Full time employees are eligible to participate after completing one full year of employment, and successful completion of their probationary period. An employee is eligible to receive reimbursement for up to 12 credit hours up to a maximum reimbursement determined through the annual County Government budgetary process.
Onsite Childcare at a Discounted Rate
Located at the Department of Community Services (8190 Port Tobacco Road, Port Tobacco, MD 20677)
House Keys 4 Employee Program
For eligible full time employees who are first time home buyers. Up to a
7,500, 0% interest loan, to be used for a down payment or closing cost toward a new home in Charles County.
Wellness Program
Employees have access to an onsite gym, the digital wellness platform - Burnalong, and monthly webinars / events at no cost to you.
Benefits eligibility is for employees who work 30 hours or more per week unless otherwise noted. Effective : July 1, 2019
Please select the choice that best describes your skill level with computers and computer software.
Do you have 2 or more years fire / EMS experience? Volunteer experience counts.
Do you have 2 or more years military experience?
If you have military experience, did you attach a copy of your DD-214?
Do you have 2 or more years experience in a 911 Call Center or as a Public Safety Dispatcher in an emergency environment?
If you have any of the following current certifications, please list them in the box below. Please be sure to include copies with your application. CPR Emergency Medical Dispatcher Emergency Fire Dispatcher Emergency Police Dispatcher Emergency Telecommunicator IS-100 IS-700 EVOC HazMat Operations Confined Space Awareness Weapons of Mass Destruction Awareness
The position you are applying for requires an acceptable driving record. The Charles County Government employee driving policy states that employees will be considered to have an acceptable driving record if ALL of the following statements are true : - I do not exceed a maximum of four (4) points on my driving record. - I do not have a suspended or revoked license. - I do not have a single motor vehicle violation, conviction, or plea of Nolo Contendere, or the acceptance of Probation Before Judgment (PBJ) involving the use of alcohol, illegal drugs, refusal to take an alcohol or drug test, or the misuse of legal over-the-counter medication for any of these violations. - I have not demonstrated a pattern of unsafe vehicle operation as evidenced by moving violations or single infraction of such severity (e.g., eluding a police officer; evading responsibility; failure to yield to a pedestrian in a crosswalk, reckless driving, etc.).According to these guidelines, do you have an acceptable driving record?
Did you provide an updated and current email address? Please note that emails will be sent throughout the whole recruitment process. If no, please provide an updated email here :
Required Question
Salary : $52,142 - $84,470
