What are the responsibilities and job description for the Inside Sales Representative position at Charles Kirchner And Son Inc?
Job Description
Job Description
Description :
We are seeking a highly motivated Inside Sales Representative to join our team. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. As an Inside Sales Representative, you will work alongside customers to ensure a professional and positive experience that keeps our company steps ahead of the competition.
To excel in this role, these qualities are essential :
Communication Skills
Integrity
Honesty
Problem Solving Skills
Team Player
Safety First Mentality
Pro-Active Outlook
If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
Requirements :
Provide exceptional customer service to all customers.
Willingness to learn and develop product knowledge.
Proficient with handling cash transactions.
Accurately answering customer questions.
Order product for customers if needed, and complete special-order paperwork for product.
Ability to assist customers with their flooring needs.
Order / purchase stock items or special-order material.
Maintain the proper amount of inventory (if responsible for ordering stock product).
Maintain a competitive price level for ordering responsibilities.
Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
Must be able to figure material list and pricing on estimates per customer's request.
Maintaining cleanliness of his / her work area.
Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
Professionally handle complaints from customers, escalate when needed.
Efficiently and professionally process computer sales and charges.
Assisting customers who require materials from the yard, when called upon.
Be familiar with the location of store and yard inventory.
Lifting limitations : Minimum 100 Lbs.
Must be able to stoop and bend knees and arms without difficulty.
Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.
Other duties as assigned by Department Head, Manager, and / or Ownership.
Benefits :
401(k) with Company match
Health Insurance
Dental Insurance
Vision Insurance
Paid time off
Supplemental Insurance
Employee discount
Schedule :
Monday to Friday
Rotating Saturday mornings
Full Time (40 hours per week, with the potential for overtime as business needs require)
Working Hours : 7 : 00am - 5 : 00pm (hours may vary by location / season; Saturday hours differ)
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