What are the responsibilities and job description for the Inside Sales Representative position at Kirchner Building Centers?
Description
We are seeking a highly motivated Inside Sales Representative to join our team. The successful candidate will be responsible for working with and taking care of the customer. As an Inside Sales Representative, you will work alongside customers to ensure a professional and positive experience that keeps our company steps ahead of the competition.
To Excel In This Role, These Qualities Are Essential
Requirements
We are seeking a highly motivated Inside Sales Representative to join our team. The successful candidate will be responsible for working with and taking care of the customer. As an Inside Sales Representative, you will work alongside customers to ensure a professional and positive experience that keeps our company steps ahead of the competition.
To Excel In This Role, These Qualities Are Essential
- Communication Skills
- Integrity
- Honesty
- Problem Solving Skills
- Team Player
- Safety First Mentality
- Pro-Active Outlook
Requirements
- Acknowledge customers when they walk in the store.
- Helping customers locate items in the store.
- Accurately answering questions a customer may have about product.
- Order product for customers if needed, and complete special-order paperwork for product.
- Order/purchase stock items or special-order material.
- Maintain the proper amount of inventory (if responsible for ordering stock product).
- Maintain a competitive price level for ordering responsibilities.
- Professionally answer the phone within three rings.
- Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
- Be familiar with both stock product and special-order product.
- Must be able to figure material list and pricing on estimates per customer's request.
- Maintaining cleanliness of his/her work area.
- Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
- Professionally handle complaints from customers, escalate when needed.
- Efficiently and professionally process computer sales and charges.
- Assisting customers who require materials from the yard, when called upon.
- Be familiar with the location of store and yard inventory.
- Lifting limitations: Minimum 100 Lbs.
- Must be able to stoop and bend knees and arms without difficulty.
- Adhere to all safety and health standards as established by OSHA and Kirchner Building Center
- Keep shelves stocked with inventory.
- Other duties as assigned by Department Head, Manager, and/or Ownership.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Monday to Friday
- Working hours: 7:00am - 5:00pm (working hours may vary by location / season)
- Rotating Saturday mornings
- Full Time (40 hours per week, with the potential for overtime as business needs require)
- Customer Service: 3 years (Preferred)
- Building materials: 2 years (Preferred)
- English (Preferred)
- Driver's License (Preferred)
