What are the responsibilities and job description for the Operations Distribution Specialist, Retirement Plan Services position at Charles Schwab Inc.?
Your Opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The goal of Plan Administration & Implementation (PAI) is to meet the needs of Retirement Plan Services by providing the best client service possible as it relates to the recordkeeping aspects of Defined Contribution Retirement Plans. As the Distribution Specialist within PAI, you would be responsible for accurately executing high volume processing of complex disbursements and distributions, researching historical activity, managing relationships with internal business partners, and ensuring absolute compliance with all regulatory requirements of ERISA Law.
Responsibilities will include but not limited to:
- Queue oversight and processing,
- Researching, and responding to internal partner requests,
- Maintaining quality control and procedures,
- Creating process improvements, and
- Performing audit fulfillment to meet key deliverables while exceeding client and participant expectations.
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications
- Financial Services experience.
- Extreme attention to detail
- Proficient in multi-tasking
- Communicate effectively and professionally with various departments
- Advanced knowledge of Microsoft Office
- Creative thought process focusing on continuous process improvement
- Ability to interpret client and participant needs
- Exceptional organizational and analytical skills
- College degree or equivalent work experience
Preferred Qualifications:
- Minimum of 1 ½ years’ experience working within the SRI recordkeeping system, at a depth that allows for creativity in facilitating customer requests that challenges the traditional workflows or capabilities
- In-depth knowledge of regulations and plan design which governs processes such as Termination Distributions, In-Service Withdrawals, and Required Minimum Distributions.
- Retirement industry knowledge/ASPPA designation
- Familiarity with IRS Form 1099-R/Banking logistics
