Landscape Account Manager

About Us:

Charleston Grounds Management is a leading provider of Commercial Landscape Maintenance, enhancements, irrigation, chemical, and aquatic services across the Charleston area. We take pride in delivering exceptional outdoor spaces for commercial properties while maintaining a strong focus on client relationships and high-quality service.

We are seeking a highly motivated and experienced Landscape Account Manager to join our dynamic team. This role is ideal for an individual with a passion for the green industry and a proven track record in sales, customer relationship management, and project oversight. This person will have a current position in the Commercial Landscape Maintenance industry directly dealing with clients and sales. This position requires 60% office work and 40% in the field.

Key Responsibilities:

Sales & Client Acquisition:

• Proactively identify and develop new business opportunities within the commercial landscape market.
• Build and maintain relationships with current clients, including property managers, business owners, and board members.
• Prepare and present tailored proposals and bids for landscape maintenance, enhancement, irrigation, and chemical services.
• Collaborate with internal teams to ensure top of the line customer service while maintaining quality on all properties.

Account Management:

• Serve as the primary point of contact for commercial maintenance accounts, ensuring high levels of client satisfaction.
• Develop and implement customized landscape management plans based on client needs and site conditions.
• Direct Field Management and ensure that they are trained and able to perform their job duties.
• Conduct regular site visits to assess service quality, identify opportunities for enhancements, and address client concerns.
• Lead client meetings, manage contracts, and ensure timely renewals and upselling opportunities.
• Respond timely to all emails, phone calls and requests. Use Aspire software to track all sales and related items.

Collaboration & Leadership:

• Work closely with the operations and production teams to ensure that projects are delivered on time, within budget, and to the highest quality standards.
• Participate in strategy meetings with the management team to align sales goals with business objectives.
• Mentor and support junior account managers and sales staff as needed.

Budgeting & Reporting:

• Develop and manage account budgets, track project expenses, and ensure profitability.
• Prepare regular reports on account performance, sales activity, and client satisfaction.
• Meet or exceed sales targets and contribute to the company's overall growth goals.
• Ensure all jobs meet hours, material costs among other metrics to ensure profitability.

Qualifications:

• Degree in Business, Horticulture, Landscape Architecture, or related field (preferred but not required).
• Minimum of 3 years of experience in landscape account management, sales, or business development in the commercial sector.
• Strong knowledge of landscape maintenance, enhancements, irrigation, chemical, and aquatics services.
• Excellent communication, negotiation, and relationship-building skills.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in CRM systems (Aspire) and Microsoft Office Suite. Ability to use software and computers on a day to day basis.

Job Type: Full-time

Pay: $70,000.00 - $78,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Landscape Account Manager: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• North Charleston, SC 29418 (Preferred)

Work Location: In person

Salary : $70,000 - $78,000