Experienced Human Resources Manager

The purpose of the Human Resource Manager is to oversee the Human Resources function ensuring a high level of guest satisfaction and service, compliance with prevailing laws; effective inter-hotel communications, recruitment and selection process, training, execution of creative, meaningful associate relations programs and effective associate counseling for the property.

Supervisory Responsibilities

Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to: interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

· Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.

· Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.

· Understands and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests at all times. In the event of an accident or emergency, gets medical attention if necessary and contacts the GM or Human Resources immediately.

· Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.

Essential Job Functions

· Participates in developing department goals, objectives, and systems.

· Assist General Manager with disciplinary actions.

· Coordinate all HRIS adjustments, changes, updates, and input for region.

· Coordinate all Performance Evaluations with Department Head and/or General Manager for associates.

· Conducts recruitment efforts for all personnel, students, and temporary associates in all assigned properties; monitors career-pathing program and employee relations counseling.

· Conducts recruitment efforts for properties by attending regional job fairs, seminars, meetings and HR events in the cities within the region.

· Assist associates with benefits including, but not limited to: new hire enrollment, resolve associate coverage claims and card issues, transmit enrollment, dependent changes, cancellation forms in a timely manner; report changes, communications problems, updates and concerns to plans(s), etc. and to manage; maintain on-going contact with providers regarding plan issues/concerns; reconcile benefit provider invoices as assigned.

· Establishes and maintains property records and reports. Participate in staff meetings and attends other meetings, such as seminars as requested. Maintains company organization charts and associate directory for region.

· Coordinate Safety Committees and Meetings with the Department Managers within the property; training materials will be provided by the Director of Talent Development.

· Evaluates reports, decisions, and results of departments in relation to established goals.

· Recommends new approaches, policies, and procedures to effect improvements in efficiency of properties and services performed.

· Conducts New Hire Orientation for all new hires; Coordinates transition to department trainer on property.

· Advises management of employee relations issues.

· Create and maintain Succession Planning Chart for departments; Coordinate with Resource Center

· Stays current on Human Resources issues, policies; and compliance practices.

· Responds to associate/manager inquiries regarding policies, procedures, and programs.

· Develop positive working relationships with Corporate human resources and associates throughout the property.

· Communicate effectively both orally and in writing. Compose clear, well-written, professional correspondence and other written communications.

· Adhere to accounting policies concerning expense reports, budgets, and any applicable policies.

· Oversees Worker’s Compensation claims for associates in the properties within the region of responsibility; Updates Corporate Human Resources Director of impending issues

· Possesses strong working knowledge of human resources and applicable laws as well as a strong working knowledge of the hospitality industry.

· Ability to negotiate with confidence and to persuasively overcome objections.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $80,000 - $85,000