What are the responsibilities and job description for the Business Office Manager position at Charlestown Place at New Albany – Exceptional...?
Charlestown Place is hiring a Business Office Manager with Long Term Care experience preferred for our New Albany, IN facility.
The ideal candidate will be experienced within a Skilled Nursing Facility setting.
SUMMARY: Provides general office, accounting and payroll support, including communication with families,
representatives, and members of the community.
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
representatives, and members of the community.
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
- An individual must be able to perform each essential duty satisfactorily.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the
- essential functions.
- Oversees general facility accounting. This includes but is not limited to: involvement with admission process; communication with families, responsible parties, and payor approval; overseeing resident funds and accounts; providing month end closing support; managing petty cash and reimbursement requests; receiving and depositing routine payments; coordination of accounts receivable.
- Provides administrative, clerical and human resources support. This includes but is not limited to assisting with employee benefits; payroll matters; employee schedules; maintenance of personnel files and electronic records; responding to resident and family concerns, particularly related to billing and payor matters; assisting with admission inquiries; ensures proper follow-up and/or documentation of payor and resident billing matters.
- Ensures proper documentation is maintained. This includes but is not limited to: documentation of payor sources; collection efforts; insurance verification; Medicare/Medicaid information; audits payor information, including proper Medicare documentation.
- As directed, performs quality assessment and assurance functions.
- Assists with development and update of business office policies and procedures to reflect the
- philosophy of the facility, professional standards, and legal requirements.
- As directed, participates in survey processes.
- Maintains and applies current skills and knowledge through continuing education and in-service programs.
- Ensures department follows safety and reporting procedures.
- Promptly and appropriately reports incidents and/or injuries to staff, residents, or third parties. In an emergency, carries out responsibilities to assure resident and employee safety.
- Carries out responsibilities in compliance with federal, state, local laws and regulations, and with facility philosophy, policies and procedures.
- Ability to respond to common inquiries or complaints from residents, regulatory agencies, or members of the business community. Ability to present information to management effectively.
- Must be able to speak, understand and read the English language to the extent necessary to safely and properly care for residents.
- Excellent interpersonal skills with high level of energy and enthusiasm. Ability to organize, document, and implement detailed programs.
- Good verbal and written communication skills.
SUPERVISORY RESPONSIBILTIES:
As directed, supervises employees and carries out supervisory responsibilities in accordance with the facility policies, practices, procedures, and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Consistently uses discretion and independent judgment.
EDUCATION and/or EXPERIENCE:
- A high school degree or equivalent is required.
- Some previous bookkeeping experience is highly desirable.
- Must be capable of making mathematical calculations and be thoroughly knowledgeable of the requirements of Medicare/Medicaid as they pertain to eligibility. Meets state and federal requirements.
CERTIFICATES, LICENSES, REGISTRATIONS:
Driver’s license per facility requirements.
Driver’s license per facility requirements.
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