What are the responsibilities and job description for the Crew Member position at Charleys Philly Steaks and wings?
Job Summary: As a Crew Member at Charleys , you will be an essential part of our team, responsible for delivering excellent customer service and preparing high-quality food. Your role involves working in a fast-paced environment, maintaining cleanliness, and ensuring that every customer leaves satisfied.
Key Responsibilities:
- Customer Service:
- Greet customers warmly and ensure a positive dining experience.
- Take accurate orders and handle transactions efficiently.
- Address customer inquiries and resolve any issues promptly.
- Food Preparation/cook
- Prepare and Cook food items according to Charleys Cheese Steaks' recipes and standards.
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- Operational Duties:
- Maintain cleanliness and organization of the kitchen, dining area, and workstations.
- Follow food safety and sanitation guidelines.
- Assist with inventory management, including stocking and organizing supplies.
- Team Collaboration:
- Work collaboratively with other team members to ensure smooth operations.
- Communicate effectively with team members and management.
- Support new team members by providing training and guidance.
- Other Duties:
- Perform opening and closing duties as required.
- Participate in promotional activities and suggestive selling to enhance customer experience.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a fast-food or customer service environment is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for handling transactions.
- Must be able to stand for extended periods and lift up to 25 pounds.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $13