What are the responsibilities and job description for the Assistant Manager position at Charleys Philly Steaks?
If you love making hungry people happy and thrive in a busy, team-oriented atmosphere, you should work at Charley's. You'll get competitive wages, flexible scheduling, and a bunch of other cool benefits. Did we mention that you get to work with Charley's delicious, mouth-watering food? 'Nuff said. Your application is waiting for you.
Assistant Shift Manager
Responsibilities and Duties:
- Accountable for all daily operations of the food service operation
- Train and develop all food service personnel
- Provide the best customer experience to every customer
- Greet every guest with a smile and a sincere "Hello"
- Demonstrate leadership and promote teamwork
- Motivate staff to continually improve performance
- Effectively address employee relations issues
- Ensure inventory levels are properly maintained in order to increase sales volume and control inventory
- Manage the cleaning and maintenance of food service equipment and related CPU/register equipment for efficient operation.
- Operate all assigned equipment safely and efficiently
- Be directly responsible for all fund reconciliation and inventory audits
- Prepare or supervise preparation of all required paperwork
- Maintain safety and security of the restaurant and document any accidents or incidents that occur
- Ensure compliance with all local, state and federal laws within the scope of the food service operation
- Manage the maintenance of the environment inside and around the perimeter of the restaurant
- Ensure that all personnel know and follow all company policies and procedures
Requirements and Qualifications:
- 2 - 3 years of food service shift leader or assistant manager experience
- Ability to effectively perform in a fast-paced work environment
- Must be able to work a flexible shift, including nights, weekends and holidays in order to provide management coverage when the Store Manager is not present
- Must have great customer service skills and have work references
- Strong leadership and interpersonal skills
- Ability to communicate effectively with all levels of the organization
- Ability to bend down, stoop low, and stand for at least 8 hours
- Ability to properly lift, pull, and/or push up to 30 lbs
- MS Outlook, Word and Excel skills
