What are the responsibilities and job description for the Sales Team Member position at Charlie Clark Hyundai - Laredo?
A Sales Team member is responsible for selling new and used vehicles to customers at a dealership. They play a crucial role in the sales team, helping customers find the right vehicle while providing excellent customer service and achieving sales targets.
Key Responsibilities
- Customer Engagement: Greet customers upon arrival, understand their needs, and provide them with a tour of the dealership. Engage in meaningful conversations to build rapport and trust.
- Product Knowledge: Maintain a thorough understanding of all vehicles available for sale, including features, specifications, and pricing. Stay updated on the latest automotive industry trends and dealership promotions.
- Sales Process: Guide customers through the sales process, from initial contact to closing the deal. Negotiate pricing, prepare sales contracts, and ensure all necessary paperwork is completed accurately.
- Test Drives: Arrange and accompany customers on test drives, ensuring they have a positive experience and feel comfortable with the vehicle.
- Follow-Up: Maintain regular contact with prospective and existing customers to build long-term relationships and encourage repeat business.
- Team Collaboration: Work closely with the sales team, service department, and finance office to ensure a smooth sales process and excellent customer satisfaction.
- Goal Achievement: Meet or exceed sales targets and quotas set by the dealership management.
Qualifications
- Experience: Previous experience in automotive sales or a related field is preferred but not required. Training is often provided for those new to the industry.
- Communication Skills: Excellent verbal and written communication skills. Ability to listen to customer needs and present solutions effectively.
- Sales Skills: Strong negotiation and persuasive skills. Ability to close deals and meet sales targets.
- Customer Service: A customer-focused attitude with a passion for providing exceptional service.
- Technical Skills: Basic computer skills and familiarity with sales software. Ability to learn and adapt to new technologies.
- Driver's License: A valid driver's license is required to conduct test drives with customers.
Job Type: Full-time
Pay: Up to $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Experience:
- Sales: 2 years (Required)
Ability to Commute:
- Laredo, TX 78041 (Required)
Ability to Relocate:
- Laredo, TX 78041: Relocate before starting work (Required)
Work Location: In person
Salary : $80,000