Facilities Senior Program Coordinator

JOB SUMMARY
Performs responsible administrative and technical work associated with a specific, assigned area of discipline, requiring the exercise of judgment, and tact in day-to-day activities and in dealing with the public.  Responsibilities include developing, organizing, coordinating, and implementing special events and/or programs, including the administration of departmental programs and projects that may significantly impact other County departments and/or the general public.

• Develops, organizes, coordinates, implements, manages, and evaluates various short and long-term activities, programs, projects, and special events relating to a specific assigned area of discipline; and ensures compliance with all applicable rules, regulations, guidelines, and policies. 
• Monitors and reviews technical papers, regulations, laws, and rules applicable to assigned programs; researches best practices; makes recommendations for program enhancements and operations efficiency; and prepares analysis reports as appropriate. 
• Manages recordkeeping: prepares correspondence and program-related paperwork and reports; develops, retains, and updates databases; provides detailed and accurate written reports on all related work activities, including annual, monthly, and special status reports as required. 
• Performs public relations activities; informs students, residents, businesses, civic organizations, County, and other government agencies of assigned programs, activities, functions, and other services; participates in developing advertising campaigns, newspaper ads, television and radio ads, slide show presentations, press releases, flyers, brochures, and other collateral material. 
• Performs customer service duties; receives and responds to questions and concerns regarding area of assignment; provides information and assistance related to department services, activities, procedures, fees, forms, or other issues; researches problems; and initiates problem resolution. 
• Participates in developing and implementing budget for assigned area; maintains related financial records; and monitors expenditures to ensure compliance with approved budget.   
• Represents assigned area internally and externally; attends various meetings; serves on committees; and makes presentations or speeches as needed. 
• May supervise / lead assigned staff; organizes, prioritizes and assigns work; monitors work in progress and inspects completed work; provides guidance, direction and technical expertise; and participates in the selection, promotion, training, safety, appraisal, and discipline of assigned staff.  
• May be required to perform other duties specific to assigned area, such as updating and/or maintaining departmental web site, assisting with exhibit installations, overseeing facility operations, scheduling, creating work orders, coordinating and monitoring work of vendors and contractors, securing and training volunteers, and operating a motor vehicle to administer assigned programs, transport program materials and/or attend off-site events. 
• Performs basic administrative duties including written reports, memorandums, letters, and electronic correspondence, interaction with vendors, and communication through telephone and meetings. 
• Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication.

• Associate’s Degree
  • Preferred:
    • In area of assignment 
• Five (5) years of experience in area of assignment (Facilities), to include lead or supervisory experience. 

• Depending on position assignment:
  • Must maintain a valid driver’s license.

• Knowledge of departmental policies, plans, and procedures.
• Knowledge of modern office practices, plans, and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
• Knowledge of County codes, ordinances, and federal, state, and local administrative regulations governing assigned areas of discipline. 
• Knowledge of operations and practices of local government; ability to analyze and interpret departmental functions, procedures and policies. 
• Knowledge of business English, spelling, and grammar. 

• Strong analytical and research skills. 
• Strong written and oral communication skills to include public speaking.
• Skill in the use of standard office computer equipment and software applications; ability to maintain accurate records and reports. 

• Skill in effective communication, both orally and in writing.
• Skill in prioritizing and organizing work.
• Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.

• Ability to establish and maintain effective working relationships and interact with the public in a positive and effective manner; to work well in teams; be self-motivated and receive and execute direction. 
• Ability to operate a motor vehicle. 
• Ability to provide internal/external guidance and customer assistance via all forms of communication. 

• Ability to develop and execute training materials for a wide range of audiences. 
• Ability to make decisions recognizing established precedents and practices and to use resourcefulness and tact in solving new problems. 
• Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures. 

• Ability to develop effective proposals. 
• Ability to ascertain priorities and meet deadlines and objectives. 

• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to author reports, business correspondence, and procedure manuals. 
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

Salary : $25 - $33