What are the responsibilities and job description for the Facilities Process Improvement Manager position at Charlotte County, FL?
Salary : $32.75 - $43.39 Hourly
Location : 33948, FL
Job Type : Full-time
Job Number : 2025-00103
Department : Facilities Management
Division : Project Management
Opening Date : 03 / 06 / 2025
Closing Date : 3 / 20 / 2025 11 : 59 PM Eastern
FLSA : Exempt
Bargaining Unit : NB
General Summary & Essential Responsibilities
JOB SUMMARY
This position performs advanced project management in data analysis evaluating internal and external processes in continuous improvement, evaluation and performance, and management. Facilitates the review of processes or performance and outcome measures across the entire department and coordinates the development and implementation of new methods and systems to improve overall department performance in the area of assignment. Works with County management making recommendations in the implementation of performance management initiatives. Utilize data analysis methodology, process improvement methodology, and / or project management principles.
ESSENTIAL JOB FUNCTIONS
- Performs advanced project management and analysis work.
- Participates in the analysis of operations and administrative processes.
- Drives continuous improvement in the department processes and services using quality improvement processes and assessment tools.
- Investigates performance, operations problems, identifies and provides recommendations for starting new or expanding upon existing continuous improvement projects / programs or outcome measures.
- Manages and facilitates projects / initiatives; determines scope of project, develops schedules, milestones, and timelines for project completion; ensures achievement of department objectives; makes recommendations based on data, leads the project team members in the implementation of these improvements.
- Develops performance metrics to monitor and evaluate project post completion and authors action plans to address performance issues; prepares a variety of periodic and special reports pertaining to the assignment area for senior staff.
- Leads team to address departmental gaps and needs; prepares status updates to senior management monitoring improvement implementation.
- Monitors and tracts key performance measures at various levels throughout the department, facilitating proactive-solving strategy discussions with department managers.
- May supervise staff performing data analysis work.
- Provides exceptional customer assistance, problem-solving, and / or complaint resolution by all forms of communication.
Min. Education, Licenses and Certifications
QUALIFICATIONS
Education and Experience :
Preferred :
Business Administration
Licenses and / or Certificates :
PMP (Project Management Professional) certification
Knowledge, Skills and Abilities
Knowledge, Skills, and Abilities :
Charlotte County is an Affirmative Action / ADA / Veterans' Preference and Equal Opportunity Employer.
Women, minorities, and persons with disabilities are encouraged to apply.
Charlotte County Board of County Commissioners offers a comprehensive benefits package to regular full-time employees. Please click on the link below to view information about our benefits.
Salary : $33 - $43
