What are the responsibilities and job description for the Facilities Area Manager (Seattle) position at The Facilities Group?
The Area Manager is directly responsible for managing our client book of business. The Area Manager is responsible for ensuring that vendors meet or exceed our contractual obligations to our customers by providing quality janitorial services. The Area Manager guides the communications between janitorial services vendors and our janitorial customers.
Area Manager Duties and Responsibilities :
- Conducts quality control visits to ensure our customer's needs are met.
- Acts as the primary point of contact and a functional bridge between vendors and the customer.
- Communicates company initiatives, procedures, and direction to the vendor in a timely manner.
- Ensures that the vendors have a clear understanding of the customer requirements and expectations.
- Ensures work standards are in accordance with customer requirements.
- Manages chemical and equipment inventory.
- Responsible for hiring, training, negotiating and developing vendor partners.
- Prioritizes work responsibilities so as to give appropriate attention to all work areas in the assigned geographical area.
- Communicates regularly with upper management to ensure operational continuity, track performance, and resolve any larger issues.
- Responds quickly to any client or vendor complaints, requests and issues, documenting the issue and following up to resolution.
- Manages the scheduling of services based on customer requirements, within specified periods.
- Manages special project work as requested.
- Other tasks, as assigned
Area Manager Qualifications :
Area Manager Education and Experience :
Area Manager Travel Requirements
Area Manager Benefits and Compensation :
E.E.O.
A.D.A
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