Realestate and Facilities Manager

Exempt/Salaried Position

The Real Estate Manager is responsible for overseeing property management, operations for the company’s real estate LLC’s, and facilities maintenance to meet organizational goals and ensure compliance with HUD criteria. This includes managing current properties (Golden Palms Apartments, Golden Glade Apartments, Rehab to Restore Hope Duplexes), supervising property improvements and maintenance, and creating facility and staffing plans for future sites. The position also manages on-site assets, collaborates on real estate strategies, oversees budgets, manages vendors, designs and implements programs/policies to maximize returns on investments, and ensures excellent service to tenants and the organization. Knowledge and expertise in grants and funding packages including tax credits, bonds, government grants, investor funds, and loans. Possesses a good understanding of UACDC policies and procedures with the ability to work with others in a service-oriented community development environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise and collaborate with property management companies to ensure compliance with HUD criteria and excellent tenant service.
• Oversee daily inspections and operations of current properties (housing complexes, parks, offices, lots) ensuring repairs, renovations, and maintenance are completed to excellent standards.
• Implement and monitor asset management strategies to maximize operational efficiency.
• Assess suitability for acquisition or development of residential and/or commercial development.
• Oversee maintenance and custodial staff, ensuring safety, cleanliness, and efficiency of all assets.
• Develop and implement facility improvement plans, preventive maintenance schedules, and safety protocols/trainings.
• Manage inventory and maintenance of equipment and supplies.
• Oversee related vendor contracts (property management, landscape, pest control, etc.)
• Create staffing and operational plans for future facilities and real estate developments.
• Develop and implement real estate strategies, including budgets and financial tracking for properties and facilities.
• Draft contracts, negotiate, and manage external partners, including realtors, contractors, and government agencies, to achieve organizational real estate goals.
• Ensure compliance with HUD and other applicable federal, state, and local regulations.
• Assist in preparing and monitoring operational budgets for real estate and facilities.
• Provide regular reports on property performance, financials, and project progress to leadership and relevant stakeholders.
• Ensure high-quality service delivery for tenants and community stakeholders.

ACCOUNTABILITY

Profits, Control of Cost, Quality Control, Customer Service, Records, Safety, and Other Employee/Personnel Requirements.

SUPERVISORY RESPONSIBILITIES

This job has direct supervisory responsibilities.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Conflict Resolution Sub competencies: Collaboration & Problem solving: Works toward win/win solutions Deals with conflict collaboratively. Discusses real reasons underlying the problem.
• Interpersonal Style Sub competencies: Interpersonal Skills, Communication, Teamwork Relates to people in an open, honest, sincere manner, Treats people with respect, Develops effective working relationships, is friendly and approachable, Listens attentively to others, Communicates ideas clearly. Communicates appropriately with supervisor, co-workers, and direct reports.
• Self Management Sub competencies: Adaptability, Reliable, Dependable, Self Sufficient, Composure: Adapts readily to changes, Works effectively under stress, Needs minimal supervision, is comfortable working in a fast-paced environment. Is reliable, dependable & results-oriented, Maintains productivity & composure under pressure, Views problems as opportunities to create new solutions.
• Judgment & Decision Making Sub competencies: Analytical, Quality management, Innovation: Gathers sufficient input before making decisions, Sees interrelationships between issues, Considers alternative solutions, Makes appropriate and timely decisions.
• Motivation & Initiative Sub competencies: Ethical, Professional, and Persuasive: Shows commitment to the company and employees. Assertive, takes a lead role. Creates new ideas. Exhibits self-confidence, is achievement-oriented, has the ability to be persuasive & is an effective negotiator.
• Planning & Organization Sub competencies: Detail Oriented, ability to Multi-task, prioritizes & is goal oriented: Possesses ability to organize, plan and follow-through on multiple tasks. Recognizes and attends to important details with accuracy and efficiency. Effectively prioritizes work, establishes clear goals and plans, anticipates potential problems & analyzes alternative solutions.
• Leadership Sub competencies: Develop, Empower, Team Orientation: Committed to develop skills & potential of others; Continues to pursue personal growth; Seeks improvement; Exhibits ability to actively empower others to think, behave, take action, control work and make decisions. Displays ability to work cooperatively and effectively with others at all levels within the organization.

BUSINESS RELATED CONTACTS

Hillsborough County Affordable Housing, City of Tampa, Property Management Firm, Realtors, Lenders, Other Non-Profits, Investors, Appraisers, Architects, Builders, Suppliers, Vendors, Contractors.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree in business, Finance, Public Administration, Urban Planning, or related area and at least 5 years experience in real estate, facility management, housing, operations, and/or community development. A Masters Degree in a specialized area is preferred. Knowledge of Federal, State, and Local affordable housing programs. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

LANGUAGE SKILLS

Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write contracts, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Bi-lingual is an added plus.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts.

REASONING ABILITY

Ability to apply principles of logic or thinking to a wide range of intellectual and practical problems.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Internet software; Property Management and Finance software. Proficiency in Microsoft Teams, Projects, Excel, Word, Outlook and/or other Windows software applications. Familiarity with Paylocity, AvidXchange, Procore is a plus.

OTHER QUALIFICATIONS

• Experience in affordable housing financing, developing pro forma, sources and uses of funds debt coverage projections for multifamily and single-family projects.
• Possesses knowledge of housing laws, building and development codes, and tenant/landlord rights.
• Strong understanding of HUD regulations, affordable housing programs, and compliance requirements.
• Possesses an understanding of the local housing market.
• Has knowledge of public and private affordable housing financing.
• Expertise in property management, real estate development, and facilities maintenance.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication skills and the ability to work effectively in a diverse, urban community setting.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must regularly lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.

The noise level in the work environment is usually moderate.

Disclaimer

Job descriptions are not meant to be all-inclusive and the job itself is subject to change. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

EQUAL OPPORTUNITY STATEMENT

University Area Community Development Corporation Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, University Area Community Development, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Drug-Free Workplace