Utilities Public Relations Manager Job at Charlotte County, FL in Tampa

Salary : $27.76 - $45.80 Hourly

Location : FL 33980, FL

Job Type : Full-time

Job Number : 2025-00100

Department : Utilities

Division : Administration

Opening Date : 03 / 06 / 2025

Closing Date : 3 / 20 / 2025 11 : 59 PM Eastern

FLSA : Exempt

Bargaining Unit : NB

General Summary & Essential Responsibilities

JOB SUMMARY

Performs responsible professional public relations, marketing, and educational work for an assigned department. Develops, formats, and implements public relations initiatives, marketing plans, and educational programs. Work is performed under general supervision of the Department Director or designee and performance is reviewed through discussions, observation, analysis of work product, and evaluation of results achieved.

ESSENTIAL JOB FUNCTIONS

• Serves as spokesperson for assigned department; responds to routine media inquiries and questions; provides print and broadcast interviews as needed; tracks resulting stories; and assists in managing essential and time-critical communications activities.
• Manages relationships with media contacts; develops and implements public relations opportunities; and coordinates public relations activities with Public Information Officer and department managers.
• Provides relevant and timely information regarding department activities and projects; prepares and distributes press releases; and maintains and monitors web page and social media accounts.
• Pursues and maintains professional relationships; acts as liaison to outside agencies; and develops industry promotions and partnerships.
• Manages promotions and collateral distribution efforts; creates and distributes brochures, informational handouts, flyers, informational packets, and other collateral materials.
• Coordinates public outreach programs, attends meetings, and makes presentations to community groups, organizations, businesses and schools.
• Travels to county departments, meetings, and events pertaining to community outreach initiatives.
• Assists with other department activities as requested; prepares annual budget documents; compiles and analyzes economic impact data; manages research and inquiry services programs and related sub-contractors; and other activities as assigned.
• May design, execute, and evaluate a comprehensive marketing, brand alignment, and community relations plan for the department. Collaborates with division managers in the creation and execution of this plan.
• May establish processes and measures to track the progress and effectiveness of marketing and communications.
• May provide reports regarding this effectiveness to the management team, board, and other community groups, as necessary.
• May investigate partnerships and alternative sources of funding to support programs and activities.
• May regularly conduct market research to assess audiences and discover new and improved marketing opportunities.
• May monitor marketing trends to ensure marketing is current and follows best practices.
• May supervise / lead assigned staff; organizes, prioritizes and assigns work; monitors work in progress and inspects completed work; provides guidance, direction and technical expertise; and participates in the selection, promotion, training, safety, appraisal, and discipline of assigned staff.
• Performs basic administrative duties including written reports, memorandums, letters, and electronic correspondence, interaction with vendors, and communication through telephone and meetings.
• Provides exceptional customer assistance, problem-solving, and / or complaint resolution by all forms of communication.

Min. Education, Licenses and Certifications

Education and Experience :

An equivalent combination of relevant training, education and experience :

Preferred : Public Relations

Licenses and / or Certificates :

Knowledge, Skills and Abilities

Supplemental Information

PHYSICAL DEMANDS

Stooping, walking, talking, sitting, pulling, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pushing, talking, standing, finger movement, repetitive motions, depth perception. Frequent lifting up to 25 pounds and occasional lifting up to 40 pounds.

WORK ENVIRONMENT

Work is performed in a relatively safe, and secure work environment. Work is primarily performed indoors but requires some exposure to environmental changes (e.g., outdoor weather and / or field conditions, warehouses, covered loading docks, garages, etc.) or irate customers, extreme noise, odors, heights and / or dust.

RISK / SAFETY CONDITIONS

The position requires no exposure or risk related to physical and / or mental health and safety.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Charlotte County is an Affirmative Action / ADA / Veterans' Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.

Charlotte County is an Affirmative Action / ADA / Veterans' Preference and Equal Opportunity Employer.

Women, minorities, and persons with disabilities are encouraged to apply.

Charlotte County Board of County Commissioners offers a comprehensive benefits package to regular full-time employees. Please click on the link below to view information about our benefits.

Salary : $28 - $46