What are the responsibilities and job description for the Ticket Operations & Services Intern - CLTFC position at Charlotte FC?
Ticket Operations & Services Intern - CLTFC
800 S Mint St, Charlotte, NC 28202, USA
Req #1038
Monday, December 16, 2024
Position : Ticket Operations & Services Intern
Department : Ticket Operations
Status : Intern (Non-Exempt)
Duration : Temporary - Runs from January 2025 to December 2025
Position Summary :
This position will support the Ticket Operations and Ticket Services departments with day-to-day tasks, including administrative duties such as filing, answering phones, interacting with other departments, and overall contributing to the organization's function. The position will comprehensively overview all Ticket Operations / Services areas.
Primary Responsibilities :
Ticket Operations Responsibilities :
- Gain familiarity and utilize the Ticketmaster system including Archtics, TM1 and Account Manager.
- Assist in the processing and establishment of season, group, and single match accounts. This is done through new sales, transfers, exchanges, and upgrades of tickets.
- Provide support in the areas of ticket resolution, customer service, and walk-up sales on Match Days in the box office for Charlotte FC and Crown Legacy FC.
Ticket & Premium Services Responsibilities :
o General Setup (ex - roster cards, suite inspections)
o Prepare Platinum Access Lobby staff folders.
o Suite Visits
o Identifying any event maintenance needs.
Sales Responsibilities :
Additional Responsibilities :
Minimum Qualifications :
Essential Functions :
Physical Requirements :
Work Environment :
This job responsibility description is a broad overview of the position. This does not limit expected contributions to the organization. The Charlotte Football Club organization is based upon a teamwork type atmosphere.
Charlotte FC is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
Other details
Hourly
Apply Now
Share this job :
