Area Trainer - Austin

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

The Role{​{​{​{:}

}}}The Area Trainer (AT) delivers the core education initiatives to field and retail employees. The AT helps to develop, instruct, educate and demonstrate the Charlotte Tilbury core values, makeup artistry, product knowledge, social acumen and our M.A.G.I.C service experience. They support healthy sell-through and maintenance of key franchises by overseeing the delivery of relevant and on-time core education & event initiatives. They are responsible for ensuring a consistent Charlotte Tilbury brand experience that meets/exceeds company sales and service standards. This will be accomplished with leading on-boarding, seasonal trainings, new launch trainings, retail account trainings, in-store development, and special events. The position requires that the individual also manage company assets and expens

es.Location{​{​{​{:}}}} Open to candidates located in Los Angeles, Calif

ornia.Role Accountabilities{​{

​{​{:}}}}Ensure Educational & Sales objectives are met by

• {​{​{​{:}}}}Delivers seasonal territory objectives, priorities, and goals (seasonal launches, new account openings, and spec
• ial events.)Executes seasonal education plan in stores. Owns preparation a
• nd follow-upEnsures strong follow-up action plans for all trai
• ning momentsWorks in tandem with retail partners to coordinate scheduling of all basic, seasonal, promotional, event, and in-sto
• re educationProvides feedback on counter team, sales team and brand expert
• performanceImplements all Charlotte Tilbury education and training initiatives to achieve desired busi
• ness resultsMonitors training needs of assigned market to plan and lead a
• ll trainingsResponsible for educating retail accounts and brand experts to improve sell through &
• sales volumeBuild strong relationships with store teams to ensure optimum brand partnership a
• nd awarenessDrive social strategy through regular participation in internal and external Social Media channels (Instagram, T
• ikTok, etc.)Drives the execution of the Learning Management System platform including completion rates, retention checks & K
• PI reportingLead by example in the execution of all KPIs, service, sales, professionalism and pe
• rsonal imageAssessing and communicating the effectiveness on training initiatives to Regional Educa
• tion ManagerEvaluating training needs and conducting in-store support and in-store trainings based on the needs of
  
  

the businessEmployee Developm

• ent{​{​{​{:}}}}Create and maintain an atmosphere in store geared to achiev
• ing sales goalsEnsure staff delivers consistent, excellent service in accordance with the Charlotte Ti
• lbury standardsObserve and provide collaborative, hands on feedback to teams on makeup ability, service and
• selling skillsOversee and conduct certifications in a timely manner for all Charlotte Tilbury employees prioritized
• by door volumeEnsure lucrative and competitive sell through of new launch and hero products through in store training on product knowledg
• e and techniqueFollow up on all core trainings in store providing feedback, partnership with the Account Executive and Account Coordinator and side by side leadership t
• o yield resultsAssist field team in implementing measures to reduce and minimize
  
  

staff turnoverFinancial Accountabi

• lities{​{​{​{:}}}}Ensure the timely submission and accuracy of company credit card expenses, expense reports and company
• -owned asset formsResponsibility in reporting and maintaining personal and training budget
  
  

within fiscal yearReporting Relationships{​{​{​{:}}}} Reporting to the Regional Education & E

vents, Manag

er - WestRequirementsKey Select

• ion Criteria{​{​{​{:}}}}An ability to lead and provide guidance to a set team while mana
• ging multiple prioritiesA proven history in adult learning an
• d instructional train
• ingAbility to travel 75�ility to travel to New York F
• ashion Week twice a yearMust be able to create winning par
• tnerships with retailersAdvanced customer service, artistry, social media, an
• d public speaking skillsExperience with multiple retailers, includi
• ng Nordstrom and SephoraAbility to manage and l
• ead high-volume activityAbility to work independently with integrity and efficiently in
• a fast-paced environmentIntermediate skills in MS Office, including MS
• Word, Excel, and OutlookExcellent communicato
  
  

r, both

written and oralBenefitsBase Salary Range{​{​{​{:}}}

} $80,000.00 - $85,000.00

• **Company Benefits{​{​{​{:}}}}Generous staff d
• iscount to use on all productsAccess to Tilbury Treats - our very own rewards platform allowing you to save money and gain ‘money can't buy' discounts on anything from gym
• memberships to cinema ticketsMedica
• l, dental, and vision benef
• itsCommuter Benefits (Pre-t
• ax)Flex Spending Account (FSA)Emp
• loyee Assistance Program
• (EAP)401(k) w
• ith Company
• matchPaid Time OffBirthday PTOCharlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role
  
  

at the time of this posting**At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take pa

rt in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!