Coordinator, Sales & Artistry - NJ/NYC

The Role{​{​{​{:}

}}}After a period of rapid growth at Charlotte Tilbury, we are looking for a Sales & Artistry Coordinator to support our NJ market! The Sales and Artistry Coordinator is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory. The Sales and Artistry Coordinator is responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Coordinator is always reflecting the brand values with the Charlotte Tilbury 5 P's Professional, Proactive, Passionate, Prescriptive, and Potential. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry coordinator is also responsible for strategizing future needs while executing with excellence{​{​{​{:}}}} sales, brand engagement, merchandising, operations, training, and retail relationships. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awar

eness.Role Accountabilities{​{

​{​{:

• }}}}SalesDrive financial results in store to meet and exceed plan including Key Performance Indicators (KPI's) - examples; Mix of Business (MOB), 0 12 Budget (Sales Plan), door ranking, and produc
• t rankingDetermine individual and team sales targets to meet and ex
• ceed planCommunicate agreed targets and work with direct reports to identify and deliver sales o
• bjectivesIdentify and execute key and incremental Eventing opportunities to bring Tilbury theater to the in-store experience to drive brand awareness and e
• ngagementInspire and motivate CT door teams to drive sales via the "Tilbury Touch" when Sales & Artistry Coordinator is no
• t in doorParticipate in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address busin
• ess needsAnalyze business performance and proactively suggest improvement opportunities through artistry, education and o
• perationsResponsible for being a specialist amongst the retail artistry brands, demonstrating an entrepreneurial spirit within the parameters of the company g
• uidelinesThink creatively to ensure business growth year
  
  

over yearCustome

• r ServiceLead by example at all times to promote the Tilbury Touch and exceptional customer service to drive brand awarenes
• s in doorIdentify ways to improve Charlotte Tilbury service extending through retail employees via in store support, training and
• eventingManage customer queries, using sound judgement and a goal of achieving positive
• outcomesWork collaboratively with the Education team to provide continuous, relevant, and effective training and development. This ongoing development should be both internal and external to ensure Charlotte Tilbury standards are achieved in areas of service, artistry and product
• knowledgeDrive the omni journey by promoting Charlottetilbury.com and our Virtual Services, when ap
• propriateProactive use of the Retailer customer database for direct clientele opportunities in the air and on t
• he groundProvide an atmosphere that motivates and inspires MAGIC service, both internally and e
• xternallyLead by example through continuously improving and evolving personal artist
• ry skillsPersonally maintain a professional appearance and ensure the team aligns with the CT dress code including both makeup a
  
  

nd attireTeam De

• velopmentProactively anticipate staffing and support needs for driv
• ing salesCreate a positive, cohesive, cooperative team culture
• in storeFacilitate high impact trainings that include key in-store Retailer trainings (ie{​{​{​{:}}}} Sephora Sales Training visits / Nordstrom St
• ay and Play)Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings, trainings and a collaborative lead
• ership styleRecognize and celebrate great
• performanceEncourage completion of LMS courses and provide follow-up on rete
• ntion checksAttend and participate in Seasonal School and partner with Area Trainer on at counter fo
• llow-up planAssist Area Trainer with Start of a Dream/CMA new hir
  
  

e onboardi

• ngOperationsImplement door development plans and schedule support to address business
• growth needsEnsure that the counter is ‘customer ready' from open to close
• of businessMaintain the required inventory levels and accurate stock files; escalate inventory needs as directed by channel to op
• timize salesSchedule to optimize coverage according to customer flow and bu
• siness needsControl store expenses (i.e. counter consumables) within budge
• t guidelinesImplement visual merchandising, new launch displays, and collateral placement as directed by the
• Magic officeMaintain excellent counter hygie
• ne standardsMaintain technology on counter, to include screens, iP
• ad and musicRaise operational and VM issues for resolution in a t
• imely mannerEnsure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned
• asset formsAccountable for completing all administrative assignments by th
  
  

eir due dateStore and Retail Partner R

• elationshipsEstablish and develop a cooperative and mutually respectful relationship with the entir
• e store teamMaximize ROI by scheduling time in store during peak business hours, includ
• ing weekendsBuild relationships that are meaningful through strong communication, reliability, and
• partnershipMaintain the store standards and policies
• at all timesProactively suggest win-win opportunities to drive sales
  
  

within storeReporting Relationships{​{​{​{:}}}} Reporting to the Sales & Art

istry Execut

iveRequirementsYou Wil

• l Have{​{​{​{:}}}}2 plus years of Beauty i
• ndustry experience2 plus years of Beauty
• retail managementBe willing to travel
• 75% of the time. Intermediate skills in MS Office including MS Word,
• Excel, and OutlookExcellent numerical and
• analytical skillsAbility t
• o influence othersExcellent communicator, bot
• h written and oralDemonstrated ability in creating sales strategy and consistently ac
• hieving sales planDemonstrated success in develo
• ping winning teamsMust possess strong strategic thinking and deci
• sion-making skillsMust be able to create winning partnersh
  
  

ips with

retailersBenefitsBase Salary Range{​{​{​{:

}}}} $65,000-75,000**Comp

• any Benefits{​{​{​{:}}}}Generous staff discoun
• t to use on all productsAccess to Tilbury Treats - our very own rewards platform allowing you to save money and gain ‘money can't buy' discounts on anything from gym membe
• rships to cinema ticketsMedical, den
• tal, and vision benefitsCom
• muter Benefits (Pre-tax)Fle
• x Spending Account (FSA)Employee
• Assistance Program (EAP)4
• 01(k) with Co
• mpany matchP
• aid Time OffBirthday PTOCharlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at th
  
  

e time of this posting**At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in

our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!