What are the responsibilities and job description for the Sr Business Analyst position at Charter Communications?
Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.
At Spectrum we keep more than 32 million customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
is known for.
BE PART OF THE CONNECTION
As a Senior Business Analyst on the Billing Strategy & Design team, you'll analyze complex business operations and recommend solutions to align individual business functions with organizational goals. You'll use your thorough understanding of an organization's structure, policies, and operations to improve general business processes and planning.
WHAT OUR SR BUSINESS ANALYSTS ENJOY MOST
- Working with business stakeholders to analyze business operations and recommend solutions to align business functions with organizational goals
- Define business requirements and work closely as part of delivery team in agile environment
- Compiling, analyzing, interpreting, and presenting complex data related to current and future operation
- Creating reports, charts, graphs, and presentations to aid in proposing new strategies for successful business changes
- Developing project estimates by identifying phases and elements, personnel requirements, and costs
- Analyzing external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management
- Recommending use of new technology or existing technology alternatives to solve problems or make improvements
In this role you'll work individually and within a team in a dynamic office environment. You'll excel if you can collaborate cross-functionally, adapt to change, and handle multiple projects and priorities simultaneously. Working within a culture of continuous learning will provide ample opportunity for career growth at Spectrum.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Experience: Business analysis or related experience: 5 years or more
- Education: Bachelor's degree or equivalent combination of education and experience
- Technical skills: Expert knowledge of software applications such as Word, Excel, PowerPoint, etc. Strong knowledge of broad IT operations and systems interconnectivity; strong knowledge of database technologies, SQL, REST Api, Cloud computing and familiarity with AI/ML technologies, Agile SDLC, User Story writing
- Abilities: Quickly identify business problems & opportunities; prioritize & organize effectively; analyze & interpret data, communicate clearly both orally and in writing; work collaboratively with team and be voice for stakeholders
Preferred Qualifications
- Education: Bachelor's degree in Business
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
- Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
- Total Rewards: See all the ways we invest in you-at work and in life
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BGN349 2025-47320 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
