What are the responsibilities and job description for the Field Engineer position at Charter Global?
Job Title : Field Engineer
Location : 2130 BALDWIN AVE, CROFTON, Maryland 21114 (Onsite)
Duration : 11 Months Contract
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop and laptop computers, printers, and standard software at customer sites and / or depot locations. This is a journeyman position for the typical desk side support technician.You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.Your assignments will range in complexity, from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs / laptops, and installing and optimizing hardware and software products.
This role requires MAC OSx, Windows 10 / 11, Service Now and Office 365 Suite experience in a professional setting. A / V experience would be a plus.
