What are the responsibilities and job description for the FIELD SUPPORT ASSOC - IT HELP DESK (FULL TIME) position at Chartwells K12?

Chartwells K12

We are hiring immediately for a full time FIELD SUPPORT ASSOC - IT HELP DESK position.
Location

Duval County Public Schools - 2924 Knights Lane East, Building 5, Jacksonville, FL 32216

Note : online applications accepted

only

Schedule

Full time schedule. Monday - Friday, hours may vary. More details upon interview.

Requirement

Previous IT experience required

Pay Rate : $16.00 per hour

Internal Employee Referral Bonus Available

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1391155.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions : http : / / olivia.paradox.ai / moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit

www.ChartwellsK12.com

Job Summary

This position will be assisting both operations and finance on the office coffee side of the business in the sense that you will be responsible for :

Setting up new customer accounts in our billing system.

Assisting customers with questions about their invoices or deliveries and working with operations on how to address the issues.

Making sure credit cards on file get charged on a regular basis, which helps the finance collections team.

Making sure that invoices are reviewed daily and sent out on a regular basis either by email or physical copies, which helps the finance collections team.

Keeping system up to date when it comes to equipment which affects rental billing.

Assist operations in placing fresh food orders for office coffee clients.

Manually key orders when necessary.

Complete price book increases that happen 1-2x a year.

Assist in other ad hoc duties that arise.

Must be able to multi-task, meet deadlines, take initiative, problem solve, and be able to communicate with clients both on the phone and through email.

Associates at Chartwells K-12 are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates :

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates :

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely,

click here

for paid time off benefits information.

About Compass Group : Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells K-12 maintains a drug-free workplace.

Salary : $16

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FIELD SUPPORT ASSOC - IT HELP DESK (FULL TIME)

What are the responsibilities and job description for the FIELD SUPPORT ASSOC - IT HELP DESK (FULL TIME) position at Chartwells K12?

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